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Concordia Continuing Education's AI program demystifies the industry through education

The four-course certificate aims to improve literacy in the field and address gaps among non-technical learners
July 24, 2023
By Giordano Cescutti

Person looks at AI on phone

In September 2019, data scientists trained an artificial intelligence (AI) model to predict the probability of a Canadian citizen repaying a loan. They input transactions gathered from across the country — debits like grocery purchases and credits like salary deposits — into the algorithm.

The data was predominantly in English, and when the researchers ran tests in some Canadian provinces, the model excelled. When deployed in Quebec, however, they realized they had overlooked one crucial element — the French language.

This is an example of “overfitting” — when an AI model is too attuned and fails to perform accurately when presented with new data. Think of it like memorizing course material instead of learning it.

This is the kind of limitation that non-technical students will explore during Concordia Continuing Education’s Certificate in AI Proficiency program this September. The program aims to address an AI skills gap that, according to TECHNATION, affects 72 per cent of Canadian businesses.

Taught over two academic sessions, the certificate’s four synchronous online courses total 120 hours. Participants will learn how to incorporate AI into their respective fields and gain the critical skills needed to anticipate shortcomings like the French language oversight.

“The role of non-technical people is in a way to save the data scientists from themselves,” explains Karim Lahrichi, a senior data scientist at Meta and a developer for the certificate program. “But in order to do that, they have to understand the technical concepts to be able to zoom out and capture how real life would impact the model.”

A deep investment in instructional design

Designed in collaboration with AI industry experts like Lahrichi and Concordia’s Applied AI Institute, the certificate was greenlit by the Québec Ministère de l’Économie, de l'Innovation et de l'Énergie in December 2021. The ministry awarded a grant through the NovaScience Program, an initiative that financially supports the development of emerging scientists in Quebec and addresses talent shortages in the local labour market.

After receiving funding, CCE instructional designers joined forces with AI professionals to conceptualize the course material. Their findings were presented periodically to and validated by the advisory committee for the program, which includes members from companies like Ericsson and Deloitte. Based on their specialty area, each AI expert then identified an individual course they would develop as part of the program.

Abhishek Gupta, founder of the Montreal AI Ethics Institute, says this structure fosters real-world AI adoption.

“Learning from someone who has applied experience is tremendously valuable, over and above what you would just get from a purely theoretical exploration,” says Gupta, who helped design the certificate’s Responsible AI course.

“You can only get that extra bit of edge from someone who has actually experienced some of those battle scars in the field.”

AI for everyone

This certificate aligns with CCE’s mission to improve accessibility to AI education.

“It’s a testament to our agility, dedication to industry responsiveness and commitment to workplace readiness,” says Isabel Dunnigan, associate vice-president of lifelong learning and executive director of CCE.

And when it comes to AI accessibility and innovation, CCE is showing no signs of slowing down. In spring 2022, the Pôle Montréalais d’enseignement supérieur en intelligence artificielle awarded two grants for future AI courses in aerospace and business adoption.

For AI industry experts like Lahrichi, the new certificate helps spread one key message.

“AI is for everyone,” he says. “And soon enough, AI will be a must-have skill for everyone.”

Register for Concordia Continuing Education’s 
Certificate in AI Proficiencywhich begins on September 12, 2023.

This article was published November 2, 2022 and updated July 24, 2023.



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