Pensioners' corner
Group Insurance Plan
Read the complete details for:
Tools & resources
Familiarize yourself even more with the changes to the group health plan, and review the resources and tools that are available to you as an active member.
Contact information
For additional questions about the changes
Sun Life Customer Care
1-800-361-6212
Monday to Friday, 8 a.m. to 8 p.m. (ET)
Concordia Human Resources
hr-employeeservices@concordia.ca
For help securing proof on the CIBC Mellon portal for claim purposes
CIBC Mellon Call Centre
1-800-565-0479
Pensioner Payment Schedule
Pensioner's Post Retirement Benefits Handbook
Cost of coverage
Telemedicine Information
Claim forms for Extended Health, Dental & HCSA
- Use the Extended health care and HCSA claim form for all medical expenses and services.
- Use the Dental & HCSA claim form only for dental expenses.
HCSA credit
Your HCSA credit may be used over a maximum period of 24 months. Any unused credit remaining at the end of the 12-month period following January 1 will be carried forward to the following year and will expire on December 31 of that year.
Please note: Any unused portion of the allocation credited to your HCSA on January 1, 2025, will expire on December 31, 2026.
To find out your current HCSA balance at any time, follow these steps:
- Sign in to my Sun Life.
- Select Health.
- Select View coverage information.
- Select Health Spending Account balance.
- Sign in to my Sun Life.
- Select Health.
- Under New claim, select Health Spending Account (HCSA).
- Select Start a claim.
- Enter the requested information, including who the claim is for, the type of expense, the date of the expense and the amount.
- Follow the instructions on the screen to review and submit your claim.
Be sure to keep your receipts and any supporting documentation in case they are requested by Sun Life
Some HCSA expenses may not be available for online submission. If you are unable to submit your claim through the portal, please complete the applicable Sun Life paper claim form and submit it according to Sun Life’s instructions, along with the required receipts and supporting documentation.
Tuition forms
Tax slips
- If you are a pensioner who worked during the 2025 tax year, your tax slips related to employment income are available in UNITY, and your tax slips related to your pension income will be sent to your registered home address by CIBC Mellon via regular mail.
- If you worked during the 2025 tax year but no longer have access to UNITY, your tax slips will be mailed to your registered home address.
- If you are a pensioner who did not work during the 2025 tax year, your tax slips related to taxable benefits are available in UNITY, and your tax slips related to your pension income will be sent to your registered home address by CIBC Mellon via regular mail.