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Workshops & seminars

What Is User Experience (UX) And What Can I Gain From It?

Date & time
Wednesday, April 7, 2021
4 p.m. – 6 p.m.

This event is free


Student Success Centre







Recently, you searched for user experience or UX online. You are looking to make a different career choice or to add skills to your professional toolbox. You are making the right choice. However, you have a lot of questions too. You are asking yourself: what is UX exactly? How does someone get a UX job? How different is it from customer experience? What can I gain from it? You’ve come to the right place.

In this interactive workshop, we will:

  • Learn about user experience design and research
  • Know why great UX is great business value
  • Get familiar with some UX principles
  • Understand the difference between customer experience and user experience
  • Walkthrough the process of creating meaningful user experiences

I am thrilled to support your next steps in user experience through this workshop.

Facilitator: Anne-Marie Mulumba

Anne-Marie Mulumba is a designer, researcher and host of UX Sauna Sessions, a cozy user experience community in Montreal. She is building inclusive and accessible public services with the Canadian Digital Service (CDS), writing for the Black Professionals in Technology Network and completing a Bachelor of Fine Arts in Design at Concordia University.

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