Skip to main content

Developing the Organizational and Personal Self


In Collaboration With The John Molson Executive Centre

An immersive experience to bring your best self into focus

The world we work and live in was already making unprecedented demands on us. Work smarter, work harder, work longer. Trying to balance work and life demands through a thousand little hacks gets things done but leaves us depleted and unfulfilled. Layered on top of the ordinary challenges most of us confront is the extraordinary journey of navigating the twin pandemics of coronavirus and the systemic racism that is pervasive in many of our institutions and society. 
What if the answer to not just surviving but thriving in the complexity of modern life isn’t adding new tools to our belt, strengthening our outer defenses or finding balance…but instead delving deeper within ourselves? What if the key to being and engaging in life as the 21st century evolves is in how well we know ourselves and our boundaries?  
Developing the Organizational and Personal Self (D/OPS) is an opportunity to do just that.


This workshop enables you to be more intentional, effective, and joyful in how you lead your life and bring your best self into focus. D/OPS can be a place to redefine yourself and see yourself beyond the labels and roles placed on you by the world - by work, family, friends, and yourself. 

Using group and individual self-exploration activities, this intense advanced personal growth experience will guide you through greater self-knowledge and choice in interactions with others. You will: 

  • Gain greater clarity about the organizational and personal life you want and the steps to achieve those. 
  • Take greater control of your boundaries and better understand the effects they have on being the person you want to be. 
  • Understand the projections and transferences you make onto others. 
  • Uncover and eliminate self-diminishing behaviors. 
  • Identify personal values, strengths and qualities essential to becoming the self you most want to be. 
  • Communicate more clearly, directly, candidly, and authentically with others, and with yourself.

One Reason why this Matters...

The dramatically changed landscape of work and life is creating demands most of us have never experienced. These require us to rethink and reimagine how we interact with the world around us. In a time that has necessitated immediate, large-scale change, many of our systems and relationships are broken open in ways that allow us to create new experiences that are better, more effective, more inclusive, and more professionally and personally fulfilling. D/OPS is an opportunity for participants to consider what they need and how they might interact within that “new experience,” enhance the skills needed for today and tomorrow, and continue exploring who they are and want to be.

How does it achieve results?

D/OPS is designed to enhance your personal and professional development through a variety of interactive learning experiences working in small groups and large community learning sessions. Each day will include a combination of small groups, learning pairs, individual reflection and personal exploration, and community sessions for learning theory and participating in experiential learning exercises. (Some community sessions will be joint sessions with participants in the Human Interaction Learning Laboratory that will be running concurrently, giving D/OPS participants an opportunity to hear from and interact with a broader group that is also focused on growth and development.)

Who should attend?

This lab is designed for people who want to understand their interaction patterns, how they can be more intentional in their interactions, and how they can more often be the person they want to be—their best self. It represents an advanced personal and professional growth experience, and requires that all participants have previously attended a foundational program such as the Human Interaction Laboratory

Participants will likely come from a broad range of backgrounds and positions in the fields of business, industry, health and social services, government, education, religious institutions, and the volunteer sector. All participants will be encouraged to identify areas of personal growth and development they wish to pursue in this lab. The lab will offer participants unique understandings into how groups and teams function; build on and maximize their competence in working with people; increase their awareness about interpersonal dynamics and communication skills; and increase their effectiveness in giving and receiving feedback. Individuals will need to be open and willing to work on themselves and on the ways in which they relate to others.

About D/OPS

D/OPS began in 1985 and had been held over 20 times since then in the United States and Australia. D/OPS has assisted many individuals throughout the years in re-thinking and re-organizing and for some re-affirming life choices and their lives. We are thrilled to bring this experience to Canada for the first time.

What is the schedule?

D/OPS will begin on Sunday, July 9th at 1:00pm and end at 6:30pm on Thursday, July 13th. Most days will start at 9:00am and continue through 6:30pm, with a break for lunch. One day during the week will break early to provide some down time to participants. 

Some session time will be spent in joint sessions with participants in the Human Interaction Laboratory, happening concurrently, giving D/OPS participants an opportunity to hear from and interact with a broader group that is also focused on growth and development.


Criteria for participation in this program

D/OPS is an advanced personal and professional growth workshop. The following are requirements for participation:

  • Previous participation in a Human Interaction laboratory, a training group (T-group) based workshop or a multi-day personal growth experience.
  • A desire to learn more about themselves and how they see and organize their interactions with others. 
  • Commitment to attending every day of the lab. Should a participant need to miss a day or an activity, it is the responsibility of the participant to inform the facilitators of the reason for the absence.

Other information to consider:

  • Participants in this lab attend because they choose to attend, and not because they are sent because of a work situation.  
  • Participants should be sufficiently familiar with the nature of a personal growth learning laboratory in order to make an informed decision about attendance.
  • During our history of offering similar programs, a very small percentage of participants have experienced significant stress. There is no effective means of predicting such reactions, screening out or otherwise identifying those predisposed to such reactions based on their prior medical history or any present emotional challenges that may have been identified. It is important, therefore, that participants take the responsibility for "self-screening" in this matter. Attendance should be discussed with appropriate professionals, including medical doctors or psychotherapists, should the participant have any concerns. Responsibility for obtaining this recommendation rests entirely with the participant. 
  • Participants may discontinue the lab at any time and by so doing choose to forego completion of the lab. In instances where individuals miss sessions with reason, it will be up to the facilitators to determine whether the individual has participated sufficiently in the essential processes of the lab to warrant a certificate of completion.

Not sure if this program is for you? 

If you have questions, please contact us at

We are concurrently offering the Human Interaction Laboratory, a 6-day foundational-level workshop ideal for those who have not previously participated in a multi-day personal and professional growth experience.


Contact us at

Stay Up To Date!

Join the CHRCS mailing list to receive news and updates on upcoming webinars and programs

Dates and Fee


TIMES (tentative schedule):
Day 1 - 1:00pm - 6:30pm
Day 2 - 9:00am - 6:30pm
Day 3 - 9:00am - 6:30pm
Day 4 - 9:00am - 6:30pm
Day 5 - 9:00am - 6:30pm

Concordia University Conference Centre
John Molson School of Business, 9th Floor
1450 Guy Street
Montreal, Quebec H3H 0A1

Participants are responsible for their own accomodations and their own transportation to and from the venue.

Enrollment is limited. 

Note: CHRCS reserves the right to cancel the program if there is insufficient registration or if there is a situation that is out of CHRCS and Concordia University’s control. Attendees will be notified and will receive a full refund of their registration fee.

CHRCS will not refund your travel or lodging expenses so we suggest you make refundable travel arrangements. If applicable, it is your responsibility to obtain adequate trip cancellation insurance to cover the cost of any potential losses that may arise due to cancellation.

The amount paid minus a non refundable administration fee will be refunded for all cancellations received in writing. No refunds will be granted for cancellations received after that time. Please contact in order to cancel your registration.


Early Bird (30% discount): 
$2,310 CAD (+ taxes)

Regular Price:
$3,300 CAD (+ taxes)

Concordia Staff & Alumni (30% discount)*:
$2,310 CAD (+ taxes)

Full Time Students (50% discount)**
$1650 CAD (+ taxes)

HSI Alumni (50% discount)***
$1650 CAD (+ taxes)

 Non-Profit (50% discount)****: 
$1,650 CAD (+ taxes)

*Concordia Staff and Alumni registrations will need to provide proof by emailing with either an employee ID or Student ID. A promo code to access the registration rate will then be sent to you.

**Full-time students will need to provide proof of their status by emailing with evidence of current enrolment as a full-time student in an academic program. A promo code to access the registration rate will then be sent to you.

***HSI Alumni nee to provide their year of graduation by emailing A promo code to access the registration rate will then be sent to you.

****Special rate is available for groups (3 or more) coming from the non-profit sector. Please contact for more information.

The program fee includes continental breakfast, lunch (Monday, Tuesday, Wednesday and Thursday), coffee breaks and all materials.


Frederick A. Miller, Dean

A past member of the board of directors of Ben & Jerry’s Homemade, Inc., he currently serves on the boards of Day & Zimmermann (a $3 billion family-owned business), Rensselaer Polytechnic Institute’s Center for Automated Technology Systems, and Hudson Partners (a real estate investment trust fund). Fred was the first person to serve on all three boards of the most prestigious organizations in his field—ATD (formerly ASTD), Organization Development Network, and National Training Labs (NTL). He recently completed terms for Pinchot (one of the first graduate schools focused on sustainability), and The Sage Colleges.

Cited as a forerunner of corporate change in The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management, Fred has been honored as the OD Network’s youngest Lifetime Achievement Award recipient, as one of the 40 Pioneers of Diversity by Profiles in Diversity Journal, and as one of the Legends of Diversity by the International Society of Diversity and Inclusion Professionals.

As CEO and Lead Strategist of The Kaleel Jamison Consulting Group, Inc.—named one of Consulting magazine’s “Seven Small Jewels” in 2010—Fred specializes in developing workforce utilization strategies that accelerate results to deliver higher individual, team, and organizational performance. A pioneering change agent and thought leader in the field of organization development, he has led transformative change interventions in Fortune 50 corporations, large not-for-profit organizations, and government agencies throughout the United States, Europe, Australia, and Asia, including Merck, Allstate, United Airlines, Toyota, EILEEN FISHER, Northeast Utilities, Singapore Telecom, the McArthur Foundation, the City of San Diego, and many others.

Twitter: @kjcginc


Dr. Judith H. Katz, Facilitator

Fueled by her passion for addressing systemic barriers, known for her boundless energy and sharp analytical mind, Judith Katz has distinguished herself as a thought leader, practitioner, educator, and strategist for more than 40 years. She has created new paradigms in organization development and pioneered cutting-edge approaches to white awareness, inclusion, the leveraging of differences, covert processes, and strategic change.

Judith began her career by earning a doctorate in education from the University of Massachusetts in 1976. After continuing in academia, Judith joined The Kaleel Jamison Consulting Group, Inc. (KJCG), in 1985 and currently serves as Executive Vice President. She has led many transformational change initiatives in the United States and around the globe, partnering with such organizations as Allstate, Ecolab Inc., EILEEN FISHER, INC., Merck, the City of San Diego, Telecoms of Singapore, and United Airlines. She also co-created the Covert Process Concept and Lab with Bob Marshak.

Judith has been widely recognized for her extensive contributions. She was named a Pioneer of Diversity by Profiles in Diversity Journal in 2007 and a Legend of Diversity by the International Society of Diversity and Inclusion Professionals in 2012. In 2014, Judith received the Organizational Development Network’s Lifetime Achievement Award. She has also received ODN’s Larry Porter Award (2009) and the Outstanding Achievement in Global Work Award (2012). She received the DTUI Cultural Competency Professional Award in 2004 and the American College Personnel Association Voice of Inclusion Medallion the same year. In 2015 she was recognized as a Forum on Workplace Inclusion Legacy Leader. Judith serves as an Expert Panelist for The Diversity Collegium Global Diversity and Inclusion Benchmarks.

Twitter: @kjcginc

Dr. Yabome Gilpin-Jackson, Facilitator

Dr. Yabome Gilpin-Jackson is an award-winning scholar, Organization Development Consultant, and writer. She has 15 years’ experience across the private, public, and nonprofit sectors; Dr. Yabome Gilpin-Jackson teaches undergraduate and graduate courses in her areas of expertise. Yabome was named an Institute for Social Innovation Scholar at Fielding Graduate University, CA for her published research into the growth and development needs of war-affected people in Africa and is a contributor to the ground-breaking book:  Dialogic Organization Development: The Theory and Practice of Transformational Change (Berrett-Koehler, 2015). She has also been awarded International African Woman of the Year by UK-based Women4Africa and was the first ever recipient of the US-based Organization Development Network’s Emerging Organization Development Practitioner award. She received the prestigious 2018 Harry Jerome Professional Excellence Award in Canada. In addition to peer-reviewed publications, she is author of Identities, a short story collection about global African experiences and Lead Editor of the We Will Lead Africa book series.

Twitter: @supportdevelop

Dr. Ilene C. Wasserman, Facilitator

Dr. Ilene Wasserman, President of ICW Consulting Group, has been on the cutting edge of consulting, research and publishing in strength-based methodologies, capacity building, and inclusive leadership. She has worked with both private and public-sector organizations to build and strengthen diverse leadership teams, staff relationships, and effective communication strategies to help them achieve their goals.

Ilene uses an action learning approach and specializes in developing peer coaching teams that support learning and development as a part of everyday work. In addition to consulting and coaching, Ilene teaches courses related to organization development and leadership, communication, and diversity and inclusion at the graduate level. Ilene serves as a Senior Fellow at the Wharton Leadership Program at the University of Pennsylvania, where she is faculty and executive coach for various executive programs.

She has also served as an Executive in Residence and on the Board of Governors for the Center for Creative Leadership. Ilene holds a Ph.D. in Human and Organizational Systems.

She is the author of the recent book: Communicating Possibilities: A Brief Introduction to the Coordinated Management of Meaning (CMM), Peer Coaching at Work: Principles and Practices and several articles and book chapters. Ilene also serves on several professional and community boards.



Back to top

© Concordia University