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Communicating with Emotional Intelligence

Course

Description

If your message doesn’t always land the way you’d hope, it might be the approach rather than the content. Our Communicating with Emotional Intelligence course shows you the interpersonal qualities great communicators rely on to build better workplace relationships and influence people. You’ll learn how to adapt your communication style to different audiences, listen with intention, and be comfortable having difficult conversations. Through practical exercises like role-playing, you’ll learn where you can improve your communication and apply that knowledge to your next conversation.

Key takeaways

  • Build self-awareness by understanding your communication style, including your strengths and areas for growth
  • Apply communication techniques like active listening and inspiring communication in a variety of workplace situations
  • Use communication techniques to resolve conflict and support two-way communication across your organization
  • Choose the right communication channel and approach for different situations
  • Lead team meetings that encourage collaboration and help achieve collective goals

Upcoming date(s)

Term
Section
mode
Fees

January 20 – March 24, 2027
We 18:00 – 21:00
Winter
1
Online
$985
Term
Winter
Section
1
mode
Online
Fees
$985

Requirements

  • English language proficiency to understand and engage in course content
  • A computer with a stable internet connection, headphones, and a microphone

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