Skip to main content

Prepare for a virtual counselling appointment

Virtual counselling has many benefits. Check out the suggestions below to get the most out of your appointment.
By Counselling and Psychological Services

Online counselling

Virtual counselling has many benefits including easier scheduling hours, no need to commute and enhanced comfort in your own home. Following the suggestions below will further enhance your experience and reduce any potential pitfalls and frustrations.

Prepare your space: A therapy session consists of a personal and confidential interaction between you and your therapist so it’s important to consider how to maintain your privacy. 

  • Find a quiet, well-lit room with a closed door to limit distractions
  • If you live with others, ask that they don’t disturb you during your session time
  • Use headphones or earbuds to improve sound quality and maintain your privacy
  • Consider putting a white noise machine, small fan, or speaker with music playing outside of the door to your room so that others cannot overhear your conversation

Test your technology: Reliable technology and a secure internet connection are crucial. Before your therapy session:

  • Make sure the device you are using (a computer, tablet or smartphone) has a working camera and microphone and is fully charged.
  • Make sure your device is connected to a private, password-protected Wi-Fi network
  • Close any web browser tabs and/or applications that may cause distraction
  • Turn on Do Not Disturb or Silent mode on your devices to avoid interruptions

Take notes: It can be helpful to write some notes before your session about topics you want to discuss.  Keep a notebook on hand to jot down notes and important highlights from the session.

Feeling awkward? Teletherapy will be a different experience from in-person therapy. Feelings of discomfort and awkwardness are normal and can be communicated with your therapist.  Talking openly will help you quickly adapt and make room for a positive therapy experience.

Take a moment to reflect afterwards: Once the conversation is over, take a moment to reflect and set some intentions to help you move forward. Journaling, meditation and even a walk outside will help make sense of your thoughts and feelings.

Back to top Back to top

© Concordia University