Skip to main content

Refining Management Reflexes

Course

Description

The decisions managers make determine how well teams work together and succeed. Our Refining Management Reflexes course shows you how to manage people, projects, and competing priorities so you can get your team performing at its best. You’ll learn how to create a more inclusive and collaborative workplace, delegate work confidently, give and receive feedback, and support your team through common challenges. Through self-assessments and role-playing activities, you’ll practice the skills to tackle the hurdles managers face every day.

Key takeaways

  • Build inclusive and collaborative teams that encourage trust and teamwork
  • Plan and manage small projects, priorities, and workloads to keep teams moving forward
  • Delegate tasks and responsibilities clearly while encouraging collaboration
  • Communicate clearly and compassionately during difficult conversations by listening actively and providing constructive feedback

Upcoming date(s)

Term
Section
mode
Fees

April 8 – June 10, 2027
Th 18:00 – 21:00
Spring
1
Online
$985
Term
Spring
Section
1
mode
Online
Fees
$985

Requirements

  • English language proficiency to understand and engage in course content
  • A computer with a stable internet connection, headphones, and a microphone

Related story

Ted Klein: Teaching professionals how to get people on their side.

Back to top

© Concordia University