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Audio-visual equipment

Scope

  • Projectors
  • Microphones
  • Speakers
  • Monitors
  • Controllers
  • Amplifiers
  • Signal processors
  • Cameras

Request & procure

Consultation and installation services are available to design a space for audio-visual capability.
The service includes analysis of user needs, providing information about the current options, design, bill of materials, and procurement equipment, installation, and other services.

This includes infrastructure needs such as networking, power, structural.

Receive

​​​​​​​All new AV equipment is delivered to a space identified by the Teaching, Learning & Collaboration Space Solutions team (TLCSS).

Deploy

​​​​​​​​​​​​​The TLCSS team has the responsibility of receiving and deploying the asset securely according to the standard processes and procedures. After being received and delivered to the designated location, the equipment is:

  • Asset Tagged
  • Installed and configured
  • Added to inventory
  • Added to the management systems
  • Documented (wiring diagrams, user guides, programming)
  • AV installation is commissioned, and the staff is trained

TLCSS coordinates the tasks with vendor integrators, and other internal departments (Facilities, Networking)

Maintain

It is prohibited to modify, reconfigure, change any AV equipment without a preliminary consultation with TLCSS, including but not limited to:

  • Adapters
  • Cabling
  • Control panels
  • Settings and configurations

Configuration, calibration, default settings, connectivity must not be removed while the time equipment is in-use on Concordia premises.

Requests for hardware maintenance, user and location transfers, or changes must be directed to the appropriate IT Support which will update the central repository for all university IT asset data and track in a service request ticket.

​​​​​​​Where an employee is ending their employment relationship with the University, or a Student is no longer undertaking any University activities or have completed their academic activities, it is their responsibility to return all University IT Assets to their immediate supervisor or academic coordinator, as applicable, to be re-purposed or decommissioned. TLCSS team will coordinate regular checkups, updates, and monitoring of the equipment.

Decommission​​​​​​

Evergreen Programs

IITS manages the refresh of AV equipment in classrooms, teaching labs, and meeting rooms. 

These annual projects replace equipment on a 5 to 7 year lifecycle and are led by IITS in conjunction with faculty and departmental administrators.

Evergreen program questions can be directed to your departments IT asset administrator or by email.

As part of Concordia’s sustainability commitment, AV equipment and other technical components are evaluated and distributed for internal reuse, donation, or external recycling.

Some IT Assets (e.g. computers, audio-visual equipment, and their components) contain toxic materials which can leach into soil and water when discarded in landfills. Reuse and recycling of these assets also reduces the need for unnecessary environmentally harmful mining operations.

Components are never to be discarded in trash bins. Before a University IT Asset is decommissioned, all configuration information and settings should be wiped or reset to factory default.

IT Support shall erase any configuration information to ensure that no information can be recovered, using a standardized sanitizing secure method.  

Learn more on Concordia's computer & AV equipment decommissioning policies.

Audit

Government mandates that the University conduct regular ongoing asset inventory and security audits in conjunction with departments. It is the responsibility of all employees to ensure that irregularities identified in IT Asset Management audits are corrected in a timely manner.

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