Student Requests
A service request is a special permission that may be asked by a student in certain circumstances for an exception to be made to the academic regulations or other University rules.
To make these requests, go to your Student Center under the “Research Activities” tab.
Some requests are time sensitive. As a student, it is your responsibility to ensure that you know which deadlines and regulations apply to you, and to respect them.
If your request is made through email (see below for when to send an email, as opposed to when to come in person), you can rest assured that your request will be processed within ten (10) business days. In order to help us serve you better, it is important not to send us multiple emails with the same question. This will not accelerate the process (in fact, it delays it). If the advisor needs clarifications on your request, she will email you.
What is it? |
Do I see Jenny? |
"How to" guide |
For International students who's CAQ letter and study permit expires |
NO Thesis students: Ask your supervisor to send an email to Jenny stating the month & year of the expected completion of your degree. Ask them to copy you on the email so that you know when it is done. Meng students: Must go to LB185, we cannot be of assistance in the Department on this. |
What is it? |
Do I see Jenny? |
"How to" guide |
A change of student full-time or part-time status may have implications for students receiving loans, bursaries, or awards; students should check the regulations associated with their loans, bursaries, or awards. International students must retain the status as indicated on their Study Permit/CAQ. Changes to a student’s status may also affect the student’s time limit and/or their payment schedule. |
NO Please send an email to Jenny : grad-program-advisor@bcee.concordia.ca |
What is it? |
Do I see Jenny? |
"How to" guide |
Students who believe they have previously met the objectives of a required graduate course may apply for exemption. If exempted, a replacement course is needed to fulfill program requirements.
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NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide supporting documentation if applicable |
What is it? |
Do I see Jenny? |
"How to" guide |
| A course substitution is a request for a student to take a course that is not part of their program requirements instead of a course that is. This new course will be used to meet the student’s program requirements. | NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide supporting documentation if applicable |
What is it? |
Do I see Jenny? |
"How to" guide |
Students who miss the DISC deadline through no fault of their own may submit a Late DISC request to drop the course. The request cannot be reviewed nor approved without supporting documentation and included reason(s). Poor performance in a course is not sufficient reason to late DISC a course.
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NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide official supporting documentation |
What is it? |
Do I see Jenny? |
"How to" guide |
Students who miss the DNE deadline through no fault of their own may submit a Late DNE request to drop the course. The request cannot be reviewed nor approved without supporting documentation and included reason(s). Poor performance in a course is not sufficient reason to late DNE a course. |
NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide official supporting documentation |
What is it? |
Do I see Jenny? |
"How to" guide |
Graduate students who wish to temporarily discontinue their studies for a few terms may request a leave of absence from their program. Students may not graduate with a Leave of Absence in their graduating term. A leave from a program of study may have implications for students receiving awards, loans or bursaries; students should check the regulations associated with their awards, loans or bursaries. Types of leaves: Leave without access: During a leave without access, a student will not have access to library, university or student services. No fees will be charged. Leave with access: During a leave with access, a student will have access to library, university and student services. Leaves with access are granted only under exceptional circumstances. A flat service fee of $150 per term will be charged. Parental leave: All graduate students are entitled to parental leave of up to three consecutive terms during their program of study on the occasion of the birth or adoption of a child. The student will have access to library, university and student services. Students holding a Concordia Fellowship will receive a deferral of their fellowship for the period of leave. In the case of other fellowships, the regulations of the granting agencies will apply. No fees will be charged.
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NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide official supporting documentation + If you are an international student, please check with ISO if they will allow it. Include the name of the person who you spoke to in your email to Jenny. |
What is it? |
Do I see Jenny? |
"How to" guide |
Students must submit a request for late registration when, due to extenuating circumstances, a student could not register by the registration deadline dates. In such cases, a student may attend classes until they receive a decision. The student must include the reason(s) for late registration. |
NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide official supporting documentation |
What is it? |
Do I see Jenny? |
"How to" guide |
Students must submit a request for late registration when, due to extenuating circumstances, a student could not register by the registration deadline dates. In such cases, a student may attend classes until they receive a decision. The student must include the reason(s) for late registration. |
NO Send an email to Jenny : grad-program-advisor@bcee.concordia.ca + Include a full explanation and provide official supporting documentation |