How to create a request for a Change in Status
Navigate to the Service Requests menu
|1||Log into the Student hub with your Netname and Password.|
||Click on MY CU ACCOUNT to access your Student Centre.|
||Click on Graduate Service Request in the upper left-hand side of the screen.|
|4||On the My Service Requests screen, you will be able to see all of your Student Requests, even those submitted by your department.
Select the Create New Request button.
Under Select a Request Category, click on Change in Status and then click Next.
NOTE: If you are unsure which option to select, check with your department. Selecting the wrong request category may result in a delay.
Create a new Service Request
Select Change in Status and click Next.
Select the Graduate Program Assistant for your program for this request, then click Next.
NOTE: If you cannot find your GPA, ensure you are viewing all the options, by selecting View All.
If you are still unsure as to who you should select, check with your department/SGS. Sending a Student Request to the incorrect person may result in a delay.
|8||Select your academic program and academic plan by clicking on the search icon next to Academic Program and Academic Plan.|
|9||A menu will pop-up from which you can select your program. If you have more than one Academic Program, select the one that corresponds to this request.|
|10||Do the same for choosing the Academic Plan. If you have more than one Academic Plan, select the one that corresponds to this request.|
|11||Choose the Term and Change Status to by clicking on the search icon.|
|12||From the pop-up window choose the Term.|
|13||Do the same for Change Status to.|
A comment/explanation must be added as well as an attached file (if applicable) to support your request under Comment and File Attachments.
NOTE: If you are in a PhD or master’s program, a status change may affect your billing. You should check your account once the change appears on your student record.
The request can be seen under My Service Requests as a proof of submission. When a decision is made, it will be visible.
NOTE: You can check the status of all your Student Requests at any time by navigating to this page.