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Phone Maintenance: December 10

December 7, 2021

Phone maintenance is scheduled for Friday, December 10, 2021 between 2:00am and 8:00am.

During the maintenance period:

• There will be no service interruption to calls already in progress, however some phone screens will flash during a re-registration process.

• The Phone Configuration webpage (Cisco Unified Communications Self Care Portal) within MyConcordia portal => Accounts and Settings will not be accessible.

• Limited civic address and room location information will be relayed to the 911 operator when users place a 911 emergency call.

If you have questions about the maintenance period contact the IT Service Desk by email at or call 514-848-2424, ext. 7613 between 8:00am and 11:00pm on weekdays and between 9:00am and 4:30pm on weekends.

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