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Concordia Hub

Project overview

This project has simplified the digital landscape by offering a single entry point for Concordians to receive seamless, safe and secure access to personalized and essential information and tools. The new Student Hub (for students) and Carrefour (for faculty and staff) offer revamped user experiences alongside improved presentation, information architecture, navigation and content.

In addition to providing seamless entry to Concordia's digital services via single sign-on (SSO), the Student Hub and Carrefour also feature important news and events, as well as curated information and resources for students, faculty and staff.

Latest developments

  • Spring 2021: launch of the new Student Hub, providing easy access to the Student Centre, Moodle, eConcordia and other digital services and resources
  • Summer 2021: launch of Carrefour, the new faculty and staff intranet which replaced CSpace and unified access to digital tools and information
  • Spring 2022: decommissioning of MyConcordia, whose services can now be accessed via My CU Account in the Student Hub (for students) or Carrefour (for faculty and staff)

Background info

Simple, clear, direct access to digital information and services is of paramount importance to students, faculty and staff. Prior to the launch of this project, this information was housed in multiple locations and access to it was convoluted. Surveys, focus groups and one-on-one discussions made it abundantly clear that this had to change, especially now that digital access to content is the principal entry point.

Project team

Philippe Beauregard, Chief Communications Officer
France Bigras, Associate VP Information System and CIO
Nadia Hardy, Deputy Provost and Vice-Provost, Faculty Development and Inclusion

Project executives
Tim Ni, Interim Director Application Portfolio Management IITS
Charmian Harvey, Executive Director UCS
Paul Fournier, Director Digital Transformation

Project leads
Jesse Drukker, Project Manager/Information Architect UCS

Project Coordinator
Caroline D'Amour, Director Web Communications UCS

Team members
Emma Stephen, Web Writer / Webmaster UCS
Michael Cardillo, Web Writer / Webmaster UCS
Cat Somrani, Change Management Specialist

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