This project will rethink the MyConcordia / CSpace / Concordia.ca relationship with the aim of creating a single-entry point for faculty, staff and students that will enable them to receive seamless, safe and secure access to personalized and essential information. The preliminary effort will concentrate on revamping the student experience while laying the groundwork for examining and improving the presentation, information architecture, navigation and content intended for faculty and staff.
Simple, clear, direct access to digital information and services is of paramount importance to students, faculty and staff. Currently this information is housed in multiple locations and access to it is convoluted. Surveys, focus groups and one-on-one discussions have made it abundantly clear that this must change, especially now that the digital access to content is the principal entry point.
We are lost in our information architecture. It is fragmented and does not meet our needs.
- Key findings
“I think most of our systems are all very independent of each other. There are things that we can do to have a better integration (...) A single sign in point would probably smooth things out.
- A staff member about integration
User Research for Needs Assessment.
Navigation & Information Architecture.
Existing System Evaluation.
Wireframing & Prototype Validation.
Development and Content Refresh.
Launch and Promotion.
Co-sponsors Philippe Beauregard, Chief Communications Officer
France Bigras, Associate VP Information System and CIO
Guylaine Beaudry, VP Digital Strategy and University Librarian
Project executives Alex Aragona, Director Application Portfolio Management IITS
Sami Antaki, Executive Director UCS