Outcome-Driven IT Leadership
Credit: Emily Gan
Overview
Driving results in IT leadership means understanding how all the pieces fit together. This course helps leaders define meaningful outcomes, connect strategy to execution, and create momentum through alignment, metrics, and empowered teams. Build the skills to track progress, adapt with agility, and lead with purpose.

Details
Format |
In person |
Fee |
$1,095 CAD plus tax |
In-person location |
1450 Guy St., Montreal |
Accreditation |
e-certificate |
Language |
English |
Start date |
December 12, 2025 |
Key takeaways
- Identify internal customer needs to improve their experience and your service outcomes
- Develop OKRs to align your resources and increase organizational agility
- Set KPIs that are realistic, achievable and aligned with customer expectations
- Apply lean principles to support continuous improvement