Conflict Management
Workshop
Description
Workplace conflicts can become more difficult to resolve when people react before trying to understand. Through hands-on exercises, this workshop gives professionals the tools to assess their individual strengths and weaknesses in resolving conflict, identify the underlying causes of a disagreement, use clear communication to prevent tension, and manage conflict productively.
Workshop at a glance
Course code: CEPS 1109EO
Format: Online
Duration: 3 hours
Language: English
Upskill your team with custom corporate training.
Key takeaways
- Recognize the factors that can contribute to workplace conflict
- Evaluate how your own responses under pressure can contribute to a conflict
- Communicate expectations and boundaries in ways that reduce friction
- Approach difficult conversations in ways that ease tension
- Communicate through conflict without damaging working relationships
Student information
Upcoming date(s)
Term
Section
mode
Fees
March 10, 2027
We 9:00 – 12:00
Winter
1E
Online
$325
Term
Winter
Section
1E
mode
Online
Fees
$325
