Conflict Management
Workshop
Description
Workplace conflicts can become more difficult to resolve when people react before trying to understand. Through hands-on exercises, this workshop gives professionals the tools to assess their individual strengths and weaknesses in resolving conflict, identify the underlying causes of a disagreement, use clear communication to prevent tension, and manage conflict productively.
Workshop at a glance
Format: Online
Duration: 3 hours
Language: English
This workshop is only available as a private corporate training session.
Key takeaways
- Recognize the factors that can contribute to workplace conflict
- Evaluate how your own responses under pressure can contribute to a conflict
- Communicate expectations and boundaries in ways that reduce friction
- Approach difficult conversations in ways that ease tension
- Communicate through conflict without damaging working relationships
