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Social and Emotional Intelligence for Success

Workshop

Description

When tensions rise at work, you need more than professional qualifications to help you navigate emotional demands or interpersonal friction at work. Through hands-on group exercises, this workshop teaches you how to recognize your psychological triggers, read social cues and adapt to them, and use self-regulation techniques when facing pressure or conflict. You’ll manage workplace challenges with better awareness of yourself and others.

Key takeaways

  • Assess how your emotions influence your behaviour
  • Use the “Name It to Tame It” method to manage emotional reactions
  • Manage strong emotions and avoid impulsive reactions
  • Work effectively with people whose interpersonal skills differ from your own
  • Address conflict productively before it escalates

Requirements

  • English language proficiency to understand and engage in course content
  • A computer with a stable internet connection, webcam, and microphone

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