Managing Operational Risk
Overview
Organizations perform better when they can identify, assess, and mitigate their operational risks. This course provides practical tools to helps participants confront organizational challenges before they escalate. Participants will learn how to analyze root causes of risk events, manage disruptions, and build a proactive risk culture across the organization.
Details
Format |
In person and online |
In-person location |
1450 Guy St., Montreal |
Language |
English |
Accreditation |
e-certificate |
Corporate training
This course or program can be customized to meet your organization’s specific needs.
Who should attend
Risk, compliance, and audit professionals looking to better manage daily operational risks
Operations and business unit managers responsible for the continuity of critical processes, including third-party and cybersecurity activities
Leaders who want to apply structured risk methods to incident management, internal controls, or quality assurance
Key takeaways
Define operational risk and its main drivers
Apply risk assessment techniques such as root cause analysis, scenario analysis, heat maps, and key risk indicators
Develop crisis and risk response plans that reduce the impact of disruptions and improve performance
Assess real-world operational failures and successes to support practical application
Integrate operational risk controls into business processes to boost resilience
