Managing Operational Risk
Overview
Organizations perform better when they can identify, assess, and mitigate their operational risks. This course provides practical tools to helps participants confront organizational challenges before they escalate. Participants will learn how to analyze root causes of risk events, manage disruptions, and build a proactive risk culture across the organization.
Details
Format |
In person and online |
Fee |
$2,600 CAD plus tax |
In-person location |
1450 Guy St., Montreal |
Language |
English |
Accreditation |
e-certificate |
Next start date |
March 11, 2026 |
Who should attend
Risk, compliance, and audit professionals looking to better manage daily operational risks
Operations and business unit managers responsible for the continuity of critical processes, including third-party and cybersecurity activities
Leaders who want to apply structured risk methods to incident management, internal controls, or quality assurance
Key takeaways
Define operational risk and its main drivers
Apply risk assessment techniques such as root cause analysis, scenario analysis, heat maps, and key risk indicators
Develop crisis and risk response plans that reduce the impact of disruptions and improve performance
Assess real-world operational failures and successes to support practical application
Integrate operational risk controls into business processes to boost resilience
Course structure
This 10-hour course in the Enterprise Risk Management program is delivered over three sessions — one live online and two in person.
Course sequence
This course builds on concepts introduced in Enterprise Risk Management Foundations. For the best learning experience, complete ERM Foundations first.
Dates and fees
Participants must attend all three sessions to complete the course.
Dates
- Session 1: March 11, 2026 — 6 p.m. to 8 p.m. (online)
- Session 2: March 18, 2026 — 4:30 p.m. to 8:30 p.m. (in person)
- Session 3: March 25, 2026 — 4:30 p.m. to 8:30 p.m. (in person)
Cost
$2,600 CAD plus tax
Save 10% when you sign up for all 3 courses in the Enterprise Risk Management program.
