Network Maintenance (internet, phone service & VPN) March 30 and 31

IITS will be performing system maintenance on Thursday, March 30 between 5 a.m. and 7 a.m., and Friday, March 31 between 2 a.m. and 7 a.m.

March 30: Phone services disruptions

Due to scheduled maintenance, there will be an intermittent interruption of the following services on Thursday, March 30 between 5 a.m. and 7 a.m.:

• Phone service (including desk phones, analog devices, and softphones).
• Web access to Cisco Unified communication SelfCare Portal (phone configuration webpage).
• CiscoPCA Tool and Voicemail IMAP connection.

In case of an emergency on campus, please call Campus Safety and Prevention Services using a mobile device at 514-848-3717

March 31: Internet and Virtual Private Network (VPN) service disruptions

Internet and VPN services will be temporarily unavailable on Friday, March 31, 2023, between 2 a.m. to 7 a.m. due to network maintenance.

During this time users may experience intermittent connection loss.

Resources and Support

If you have questions about this maintenance period contact the IT Service Desk by email at help@concordia.ca or call 514-848-2424, ext. 7613 between 8 a.m. and 10 p.m. on weekdays and between 9 a.m. and 5 p.m. on weekends.