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The HR visionary

Kathryn Kitchen, MA 07
November 6, 2023
By JP Karwacki, BA 11

Portrait of a smiling woman with auburn, shoulder-length wavy hair. She is wearing white cat-eye glasses and a black jacket.

As workforces become increasingly interconnected through technology, companies need experts who can help leaders manage their talent, structures and culture in meaningful and impactful ways.

Enter Kathryn Kitchen. As vice-president of Human Resources for TD’s Platforms & Technology division, Kitchen is instrumental in helping foster the right talent in the right roles for one of Canada’s largest banks.

The position follows a long and accomplished career, after having worked at Deloitte, Blackberry and Manulife in a variety of HR leadership roles. Kitchen’s experience ranges from leading and managing the impacts of industry pivots on people to performance management and organizational talent development.

Driven by people

“I was drawn to HR through an interest in people and what drives their behaviours and thinking — especially when in work group settings — and how interconnected our lives had become at work, home and in the community.  Combining those interests through HR provided a space where I could contribute and learn.” 

Impacts of Concordia

“My studies were with some of the most renowned thinkers in human systems intervention, and my professors showed me how to apply their teachings. Because of that, I’ve been able to continue to use the theory, tools and frameworks in my everyday practice.”

Her advice

“Find a place where your unique strengths are needed, a community you can learn from, enjoy being with every day and be compelled by its mission. It’s all about how you want to spend your time so we need to be intentional in our choices.”

The future of HR

“How people think about work is changing and that calls on organizations to construct work differently. The skills organizations need to be successful are changing rapidly, the traditional notion of career is shifting towards longevity, the workforce has changed its view on work and workplace, communities are expecting corporations to play a different role in society and customers have increased expectations. We are in a moment where we're being called upon to thoughtfully re-design work.”

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