If you decide to change your password that is associated with your netname, please be aware of the following.
- It takes about an hour for systems at Concordia to sync with each other. So change it and wait about an hour before attempting to login.
- If you don’t change it at the same time on all your devices, then your account may get locked. This happens because after about five attempts to login with the wrong password, the system will lock your account for about 15 minutes. So if you forgot that your old phone that you gave your son or daughter as an example, still has your Concordia email setup, that old phone will be trying to login with the wrong password and will lock up your account. At that point the only solution is to find the device and change or delete that account.