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June 14 – 18, 2021

Why Lean Six Sigma?


Lean Six Sigma is one of the most successful Operational Excellence methodologies used by best in class organizations as a competitive strategy to be ahead of the game. It is a data driven approach that has proven results to eliminate waste, drastically improve efficiency and quality and to reduce costs by focusing on customer’s needs.

Learning Lean Six Sigma methodologies will help benefit your career future. Being recognized as a certified Lean Six Sigma Green Belt demonstrates your commitment to developing your problem-solving skills, continuous improvement mindsets and methodologies, project management techniques and improving your organization’s success.

Course objectives

  • Build a solid foundation of Lean Six Sigma
  • Apply LSS methodology to solve real life challenges in organizations
  • Define medium-to-complex problems with clarity and agreement
  • Recognize waste in all types of processes
  • Establish Current State by using process mapping and data analysis
  • Apply statistical analysis using Minitab statistical software to prove root causes
  • Implement effective solutions to continuous improvement project
  • Lead Change Management effectively to make your project stick

Course methodology

DMAIC graphic
  • Learn and Apply: a mix of theory, real life examples from best in class organizations, hands-on practices, team presentations and business case studies
  • Team project presentation using DMAIC methodology to be submitted
  • Passing of a final exam

Course content

Schedule: 9 a.m. – 5 p.m., including breaks for lunch and mini-breaks throughout the day


June 14, 2021

Welcome Message

  • What is Lean Six Sigma and why it is valuable in organizations?


  • Define problems with clarity and agreement
  • How to write impactful project charters to sell your project
  • How to lead meetings effectively and engage your team from the start
  • How to lead your stakeholders effectively from the start
  • How to lead change effectively and avoid resistance
  • Understand and capture the Voice of the Customers (VOC)


  • How to perform various types of process mapping to understand Current State (SIPOC, Detailed, Swim Lane, VSM, Spaghetti)
  • Implement strategy to collect data effectively while maximizing resources and costs
  • Understand the types of data that exist
  • Practice, real-life examples, case studies, team activity, quiz
  • Review Day 1


June 15, 2021
  • Introduction to Minitab Statistical Software
  • Introduction to Basic Statistics (mean, median, mode, standard deviation and descriptive statistics)
  • How to sample data effectively
  • How to trust your data using Operational Definition & Measurement System Analysis (MSA) - Gage R&R
  • How to analyze statistical data using charts such as: Frequency plots, Histograms, Dotplots, Bloxplots
  • Understand the power of Pareto analysis to focus on the right priorities
  • Understand process variation using the power of Control Charts and SPC
  • Understand defect failures using Process Capability
  • Practice, real-life examples, case study, team activity, quiz
  • Team presentations
  • Review Day 2


June 16, 2021


  • How to apply Cause and Effect Analysis to find root causes
  • What is Normality and why does it matter?
  • How to apply Hypothesis Testing such as Two-sample T-Test, Anova, Test of equal Variance to prove the root causes
  • How to use Regression Analysis and Correlation to prove the root causes
  • Introduction to basic Design of Experiments (DOE)
  • Is One-Factor-at-a-Time (OFAT) a good strategy?
  • How to build a Full Factorial Design
  • Why the number of trials matter in DOE?
  • Hands-on practice with a classic DOE exercise
  • Practice, real-life examples, case studies, team activity, quiz
  • Team presentations
  • Review Day 3


June 17, 2021


  • How to generate effective and innovative solutions and lead brainstorming sessions
  • How to lead effective Kaizen events and quick SMEDs
  • How to recognize the 8 deadly wastes in Lean
  • Implement 5S and how to sustain it
  • Implement Kanban system
  • Implement full prove solution using Poka Yoke
  • Perform Failure Mode Effect Analysis (FMEA) to mitigate risks
  • How to pilot, plan and debug your project
  • Practice, real -life examples, case study, team activity, quiz
  • Team presentations
  • Review Day 4


June 18, 2021


  • How to apply a control plan
  • Why standard work matters and how to make it stick
  • Are we winning or losing using visual controls?
  • How to close your project successfully and anchoring a culture of change
  • How to become Lean Six Sigma Green Belt certified
  • Practice, real-life examples, case study, team activity, quiz
  • Review DMAIC
  • Final team presentations
  • Final exam

Certification requirements

The second cohort of Lean Six Sigma group standing on a spiral staircase holding their certificates Certification of the second Lean Six Sigma group

A Lean Six Sigma Green Belt certification will be recognized by Concordia University under the faculty of Engineering following the passing of a final exam, perfect attendance, class participation and team project presentation.

Who should attend the training?

The first cohort of Lean Six Sigma group sitting on a set of stairs holding their certificates Certification of the first Lean Six Sigma group
  • Business professionals and Engineering students
  • Continuous Improvement Leaders, Project Managers
  • Manufacturing, Maintenance, Quality Assurance & Quality Control, Logistics, Procurement, Supervisors, Managers and Directors
  • Lean Six Sigma is not just applicable in manufacturing but proven to be highly successful in the service industries such as airlines, healthcare, hospitals, government and even at Amazon
  • Anyone who wishes to improve their problem-solving skills, learn about Continuous Improvement, deepen their knowledge with statistics using data analysis, project management, quality improvement and make a business contribution within organizations

Classroom training

Green screen in a studio setting
  • Due to COVID restrictions, we will be enjoying a personable Green Belt training via Zoom using state-of-the-art green screen, quality headphones and electronic whiteboard to make training highly effective
  • Training is taught by a certified Master Black Belt instructor with real-world knowledge from world-class organizations
  • Access to Minitab statistical software
  • A complete Lean Six Sigma handout materials and Minitab exercises available for download

About the trainer

Danielle Nguyen, Eng., Master Black Belt

Danielle Nguyen

Danielle Nguyen is a certified Master Black Belt and experienced Plant Director who has led four world-class manufacturing plants. She has a deep passion for Lean Six Sigma, Servant Leadership as well as serving others. Danielle is an experienced and international trainer who has delivered Lean Six Sigma Yellow Belt, Green Belt, Black Belt trainings to more than 1,000 professionals across the globe.

Danielle is highly effective in changing an organization’s culture by engaging, empowering people and behaviours through leadership skills. She has an outstanding track record in turning plants around, achieving ambitious financial results and increasing efficiencies. She has deployed Lean Six Sigma programs across sites while ensuring a safe environment, quality products and engaging people.

Danielle is an industrial engineer from Concordia University who takes pride in her alma mater and is a long-time returning guest lecturer at the Gina Cody School of Engineering. She also obtained a certification in Leadership Excellence from Harvard. Her professional experience in world-class organizations such as L’Oréal, Pfizer Pharmaceutical, Coca-Cola Company and Kraft Heinz has led her to share her knowledge with the community.

Paying it forward

A question that I get asked often is how did you pave your way through a male-dominated industry of engineers?

The truth is I did not become an engineer by choice. My parents escaped from the Vietnam war in 1975 and immigrated in Canada with no money, no jobs and not speaking the language. Two values that they have instilled in me which made me who I am today: hard work and education. While growing up, like every little girl, I liked clothes, so I wanted to become a fashion designer. However, my mom who was very strict gave me three career choices: I could be a doctor or a dentist or an engineer – Everything else was off the table! I picked Engineering. Looking back, it is one of the best decisions in my life.

The percentage of women in engineering in Canada is about 20 per cent, which is quite low. As a woman in business, it is our duty and responsibility to continue to make significant progress on advancing Diversity & Inclusion. I am very committed to championing a better gender balance and to recognizing the importance of female role models.

I am honoured and humbled to be paying it forward by sharing part of the profits from the Green Belt workshop. A scholarship to Gina Cody School of Engineering will be given to help increase the success of women in Engineering fields. I dream that this small act will empower many other young girls, daughters and sisters to pursue their dreams, realize their full potential and someday pay it forward.


  • Non-student & professionals: $2,100.
  • Concordia Alumni: $1,900.
  • Enrolled Student: $1,500.

Early-bird Special for non-students & professionals (register before May 1, 2021): $2,000.

* Note that the spaces are limited to create an enjoyable learning environment. Registration is administered on a first-come, first-served basis

Inspirational quote

The best investment you can make, is an investment in yourself …
The more you learn, the more you’ll earn

Warren Buffet

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