After you pass the pre-check and start your exam, you will see a “Quiz Tools” window floating above your exam questions. On this window, you can find a video thumbnail of yourself taking the exam and a set of tools below the video (zooming tools, calculator, whiteboard, if enabled). If you don’t need any of the tools, click the Collapse button to get it out of the way. You can bring it back by maximizing it whenever you need it again.
Proctored online exams
Concordia is introducing a new online exam platform - Concordia Online Exams (COLE). The COLE exam site has a user-friendly design includes simple, intuitive navigation and enhanced features like split screen mode, a streamlined summary page and more.
Proctored exams will use the Chrome browser extension Proctorio in conjunction with COLE.
Got a question not answered by the FAQs? Contact firstname.lastname@example.org.
The Summer 2020 terms will be online with online exam delivery. Please log into CSpace to read more information, including details about designing and planning your online course, how to plan and prepare your assessments using the online platform COLE, how to protect your intellectual property, online proctoring, deadlines to submit exams, and more.
Students taking an online proctored exam are responsible for having a computer or laptop, webcam, microphone, the Chrome browser with the Proctorio extension, and a reliable internet connection with minimum 3G. The Proctorio extension is at no cost. Students can visit the Learn, Teach and Work from Home website to fill out a request for equipment online.
Concordia’s online exams will include two pieces of software: Concordia OnLine Exams (COLE) and Proctorio.
Catalyst will input your exams into COLE on your behalf. You must fill out the form with all your exam information by no later than May 4 for Summer 1. Your exam must be uploaded according to the deadlines provided in the memo on Summer teaching.
Follow this link (login required) to the online forms where step-by-step instructions will guide you through the COLE exam submission process. If you plan to use COLE for a midterm or final please complete this form by May 4.
COLE (Concordia OnLine Exams) is Concordia’s secure online exam delivery and assessment tool. Students will use their Moodle login credentials to access COLE. This software includes features designed for student success, including autosave every 15 seconds, the ability to mark questions for review before submitting, and much more.
Proctorio is an online automated proctoring service that operates as an extension in the Chrome browser.
Online proctoring is the software version of an invigilator in face-to-face exams. The Proctorio software acts in the same way that an invigilator would by observing the student during an exam and flagging potential issues for review by an authorized Concordia University officer to ensure academic integrity. Individual faculty members determine the level of monitoring that Proctorio performs during student exams. The encrypted data is stored within Canada on Microsoft Azure’s cloud environment.
The COLE tool provided through Catalyst offers blind reviewing of the exams; an option to divide up the work across Teaching Assistants and Professor, and an auto-grade function for multiple choice questions. Consult the training videos to learn more.
Faculty will be responsible for reviewing the reports and submitting an Incident Report, as they would otherwise to the Academic Code Administrator in their Faculty, except in the case of students with disabilities. The reports for these students will be reviewed by the Access Centre for Students with Disabilities.
Online exam conditions are not like regular in-person, proctored exams. As such, the nature of the exams should be adjusted to reflect this reality. Given the exceptional conditions under which students will be writing the exam, faculty should reduce the number of questions they would ask by 25%. This will allow students additional time to write their exams in a relatively new environment.
- COLE can support academic integrity without proctoring by randomization from a bank of questions
- Use problem-solving questions that test higher-order understanding of concepts rather than rote memory
- Rather than giving longer exams, consider frequent, short testing where students will need to focus closely for a short duration. Shorter tests are easier for students to complete in circumstances where they may not have a lot of privacy or have dependents that must also care for. Please note: depending on the question type, COLE also provides auto-grading, much like Scantron.
- Students should be permitted to take a bathroom break for any exam longer than 2 hours, whether proctored or not.
Faculty are encouraged to add the following text to their syllabus as a reminder to students:
Content belonging to instructors shared in online courses, including, but not limited to, online lectures, course notes, and video recordings of classes remain the intellectual property of the faculty member. It may not be distributed, published or broadcast, in whole or in part, without the express permission of the faculty member. Students are also forbidden to use their own means of recording any elements of an online class or lecture without express permission of the instructor. Any unauthorized sharing of course content may constitute a breach of the Academic Code of Conduct and/or the Code of Rights and Responsibilities.
Technical support is available during the exam period via Proctorio and Catalyst.
You should direct students to be in touch with you at the start of the semester if they anticipate any problems. As the entire semester is being conducted online, it is reasonable to expect students to have the needed equipment to participate in the course.
COLE has built in phone support during the exam. Make sure to instruct your students to keep the phone number nearby in case they experience technical difficulties.
If a student experiences technical difficulties, they must inform you as soon as possible after the exam and describe the nature of the problem. If they contacted technical support, details about the technical issue can be provided.
If you are a faculty member with questions that are not answered in the FAQ, please email email@example.com.