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Human Resources Management

Overview

An organization's resilience and adaptability are fundamentally a reflection of the well-being of its people. The last few years have seen significant changes in working patterns: employees are more concerned about their mental health and have put a high value on the flexibility of their personal time. Managers have had to deal with the "Great Resignation," quiet quitting, and the challenge of building and maintaining team engagement.  In this course, you will learn the key concepts linking principles of human behaviour to business situations, intercultural communications, and leadership.  

Details

Format

In person or online

Fee

$4,400

In-person location

Montreal

Language

English

Start date

To be announced

Who should attend 

  • Aviation professionals and managers from Civil Aviation Authorities (CAAs)
  • Airline employees
  • Aerodrome operators
  • Other aviation industry service providers
  • Managers transitioning into civil aviation  

Key takeaways

  • Develop your leadership potential
  • Improve your coaching skills
  • Motivate your team during challenging times
  • Connect principles of human behaviour with business situations

Requirements

You must meet one of these criteria to be admitted into the program:

  • A minimum of two (2) years of professional experience in a field related to aviation; and/or

  • A undergraduate university degree in combination with the successful completion of the  Aviation Fundamentals online course may be accepted in lieu of the work experience. Proof of your undergraduate degree and the Aviation Fundamentals certificate will be requested upon application.

Structure

This course is available online or in person, and includes 9 modules delivered in two options:

  • In person (5–7 weeks): 4 to 6 weeks of self-paced learning on the Moodle learning management system, followed by 1 week of in-person classes in Montreal.

  • Online (8 weeks): Approximately 15 hours of self-paced learning on Moodle, combined with 8 live, half-day online sessions via Zoom.

Modules

  • Training and Development
  • Staffing and Succession Planning

  • Cross-Cultural Communication
  • Leadership and Organizational Structure
  • Leading, Managing and Coaching for Change
  • Developing Pathways for Change

Course leader

Name

Title