The brand-new Birks, up close and personal

After extensive renovations, the new Birks Student Service Centre reopened August 12 on the ground floor of the J.W. McConnell Building (LB-185) on Sir George Williams Campus.

The new centre aims to provide personalized and streamlined assistance in a more comfortable, inviting space.

Here’s a look inside:

The old counter is gone: the upgraded space houses eight permanent service desks, plus four additional ones for peak periods. Staff will offer you an integrated service that includes a review of your file to make sure there are no outstanding issues.

Birks now boasts a fresh, modern look, as well as a new ceiling and ceramic tile floors. Upholstered, bench-style seating has replaced plastic seats in the waiting area.

New touchscreens will further streamline your visit by processing requests and reducing wait times. Students simply select from the following list of options:

• Student accounts/Tuition payments
• Immigration and Quebec residency documentation
• Letter of attestation
• Financial aid
• Student ID card
• Official transcript request
• Other services/Multiple services
• Incomplete grade requests
• Exam services