Learn how the Access Centre for Students with Disabilities (ACSD) coordinates academic accommodations. Get informed about our services including individual planning, referral services, drop-in sessions, and more.
Academic accommodations are adaptations or measures that reduce or eliminate barriers to participation.
Accommodations are determined on a case-by-case basis. We consider supporting documentation and the functional limitations you're experiencing.
Accommodations are not meant to provide you with an advantage, modify course material or learning objectives. While accommodations reduce barriers related to academic participation, they do not guarantee a level of achievement.
All accommodations must be reasonable, taking into account your functional limitations, academic standards and course objectives, and time and resource constraints for all parties involved in coordinating the accommodation.
Accommodations must not interfere with the university’s ability to assess the essential learning outcomes of the course or program and must adhere to all academic standards and the university’s academic integrity policies.
We coordinate a variety of services and accommodations such as:
Sign language interpretation, transcribing
Accessible materials in alternate formats (e.g., braille, large print)
The ACSD does not mandate extensions or adjustments to attendance requirements. We encourage students to communicate their requests directly to their professors in advance of due dates.
Students registered with the ACSD are expected to attend class and submit assignments on time. However, some disability conditions may affect the timely submission of assignments and/or class attendance. Any adjustments to requirements are made at the professor’s discretion while respecting the fundamental learning objectives of the course.
For additional support, contact your ACSD advisor.
An ACSD Advisor will be available to answer questions and provide advice at the Student Service Station, Wednesdays from 11:30 a.m. to 12:30 p.m.
Referrals & accessibility advisors
When you register with us, you will work with your ACSD Advisor to determine the right accommodations to reduce your barriers to learning.
Accommodation planning & referral services
You will discuss your needs and the barriers you face in the academic environment with your ACSD Advisor to create a unique accommodation plan.
This plan is developed through an in-depth discussion with your advisor and by reviewing your documentation. The accommodation plan can be modified to fit your needs as you progress through your time at Concordia.
ACSD Advisors are well-connected professionals who will assist you in coordinating with internal and external support services.
Advisors can also coach you to advocate for yourself. This includes how to talk to professors or other professionals about your needs as a student with a disability.
Exam accommodations are reasonable changes to the testing conditions that allow you to demonstrate your academic ability and fulfill course requirements.
No, you don’t have to book your in-person exams with ACSD. We have asked your professors to provide us with upcoming exams information, and we will automatically book your exams based on the given information. Exams information includes tests, quizzes, and midterms.
However, you must verify on your ACSD portal if your exam has been booked or not. If you don’t see your exam after clicking on “My calendar of ACSD appointments and exams” at least 7 days before the exam date, please send an email to firstname.lastname@example.org.
If your exam is on COLE, the extra time will be automatically added.
If your exam is on Moodle, eConcordia or any other platform, please confirm with your professor(s) regarding your extra time. The ACSD has been in contact with your professor(s) to let them know of your extra time.
If the take-home exceeds the expected completion time by 100% then additional time will not be applied. Please communicate with your professor if you have any additional questions about this.
For example, if your professor assigns a take-home exam that is designed to be completed in 3 hours, and the entire class is given 24 hours to complete it, additional time would not necessarily be provided. The 24-hour window already encompasses the extra time.
First, speak with your professor to see if you can find a solution.
If you are definitely unable to write final exams this semester, you have the option to defer the exam to next semester. Deferred exams will be scheduled the next time the course is offered. If you suffer a medical or non-medical emergency, or for any other variety of reasons, it is imperative to follow the instructions provided by the Exams Office and fill out the form as soon as possible.
Should technical issues arise, please work with online support to resolve them before applying for a deferred exam.
Letters of support
At Concordia, a full-time course load is 12 credits in one term. However, in some situations, ACSD-registered students taking a minimum of 6 credits may request to be considered full-time for a specific purpose.
In situations outside of government related matters, the ACSD may be able to provide a courtesy letter even if a student does not meet the formal requirement for having an MFD or a serious Episodic Disorder. These letters are provided on a needs-basis.
To request a letter to be considered full-time equivalent (for i.e. Quebec Acceptance Certificate for Immigration, funding agency, banking, coop, or internships), please contact your ACSD advisor for more details.
To access these services, you must have a "print disability" which is recognized under Canadian Copyright Law. This can include visual, mobility, perceptual or cognitive disabilities that severely impede text recognition.
Contact your ACSD Advisor who will review your file to ensure that you qualify for textbook and/or coursepack conversion services. Please allow for a minimum of two weeks to process requests.
Below are steps to have a textbook converted to digital format. Please note, there is no guarantee we will receive a PDF from publishers.
Step 1 Obtain your booklist from The Book Stop, Concordia's online bookstore.
Before buying your textbook, check to see if an accessible digital version is available from an online retailer. If you cannot find your book in digital format, purchase the book from any retailer or from another person. Used books are eligible for conversion, as long as you have a receipt.
The Concordia bookstore sells digital files of many of its textbooks and coursepacks, but cannot guarantee that the files are accessible. We recommend that students who purchase their books from the Concordia bookstore buy the hard copies.
If you are already registered with the ACSD and would like to request a procedure mask exemption as an accommodation, send the completed form to your current advisor who will add it your list of accommodations.
Should you want to register with ACSD, in addition to requesting the procedure mask exemption accommodation, please include this completed form along with all your other accompanying documentation and send to email@example.com
If you do not wish to register with the ACSD, but want to request the procedure mask exemption accommodation, send this completed form to firstname.lastname@example.org
Once your request has been approved, you will receive notice from the ACSD of when to pick up your visor and accompanying letter. The pick-up location will be at the security desk in the GM lobby. Concordia ID will be required. All students who are exempt from wearing a procedure mask and wearing a visor must have this letter on hand while on Concordia campuses.
Register with the Access Centre for Students with Disabilities (ACSD)
Please send us a request by email and attach the required documents. We will contact you to book an appointment with an advisor.