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Meet your advisor

When you register with the ACSD, your personalized accommodation plan begins with meeting with your advisor.

You will work with your advisor to: 

  • Develop and update your unique accommodation plan
  • Access additional resources at Concordia and in the community
  • Practice advocating for yourself, including learning to talk to professors or other professionals about your needs as a student with a disability

Contact your advisor directly to book a meeting. 

If you don't remember who your advisor is, please email Please allow us up to 48 hours to respond.

Need to see an advisor earlier? An ACSD advisor will be available to answer questions and provide advice at the Student Service Station, Wednesdays from 11:30 a.m. to 12:30 p.m.

What are accommodations?

  • Academic accommodations are adaptations or measures that reduce or eliminate barriers to participation.
  • All accommodations must be reasonable, taking into account your functional limitations, academic standards and course objectives, and time and resource constraints for all parties involved in coordinating the accommodation.
  • Accommodations must not interfere with the university’s ability to assess the essential learning outcomes of the course or program and must adhere to all academic standards and the university’s academic integrity policies.
  • Accommodations are not meant to provide you with an advantage, modify course material or learning objectives. While accommodations reduce barriers related to academic participation, they do not guarantee a level of achievement.

Verify your accommodations & access your letter of accommodation

All students must verify and agree to their individual list of accommodations at the start of each semester.

Request a letter to be considered full-time equivalent

At Concordia, a full-time course load is 12 credits in one term. However, in some situations, ACSD-registered students taking a minimum of 6 credits may request to be considered full-time for a specific purpose. 

To be officially considered a full-time equivalent by the government of Quebec, a student must meet the criteria of having a Major Functional Disability (MFD) or a serious Episodic Disorder, as outlined by Aide Financiere Etudiants, and be registered in 6 credits or more.

In situations outside of government related matters, the ACSD may be able to provide a courtesy letter even if a student does not meet the formal requirement for having an MFD or a serious Episodic Disorder. These letters are provided on a needs-basis.

Please note that letters of support take up to 7 business days to process from the time we receive all your information. 

Exam accommodations

Exam accommodations are reasonable changes to the testing conditions that allow you to demonstrate your academic ability and fulfill course requirements.

In-person exams

Your professors have been asked to provide information for your upcoming exams, including tests, quizzes and midterms. 

Your exam information

It is your responsibility to verify your exam information on your ACSD portal at least 7 days ahead of your exams, and to advise the ACSD if any information is missing or incorrect. 

In-person exam FAQ

Online exams

General exam FAQ

In-class accommodations

Find details about implimenting specific classroom accommodations.

Please note, accommodations are determined through discussion with your advisor on an individual basis.

This is not an extensive list of accommodations, and certain accommodations may not be applicable to your situation. For more information, you can speak to your advisor. 

Course materials in alternate formats

If you're facing a learning barrier when using printed or hard copy texts, digital textbook and course-pack conversion services are available to you.

To access these services, you must have a "print disability" which is recognized under Canadian Copyright Law. This can include visual, mobility, perceptual or cognitive disabilities that severely impede text recognition.

Contact your ACSD advisor who will review your file to ensure that you qualify for textbook and/or coursepack conversion services. Please allow for a minimum of two weeks to process requests. If your accommodations include other formats such as audio, additional processing time will be needed.

If you are physically able to manipulate textbooks and computers, you will receive training on how to convert your own materials.

Workshops & online drop-ins

Virtual workshops are open to registered ACSD students. Look out for our email invites with the Zoom meeting information!

Student Service Stations

An ACSD Advisor will be available to answer questions and provide advice at the Student Service Station, Wednesdays from 11:30 a.m. to 12:30 p.m.

Upcoming workshops

More services & support

There are many services at Concordia that offer support to all students and work closely with the ACSD to support students with disabilities. 

Related registration and ACSD information

How to register

Get the details

Accessibility policies

Read the policies

Contact us

View contact info

Contact ACSD

514-848-2424, ext. 3525

Meet our staff

Location & hours

Sir George Williams Campus
GM 300.00 (see map)
1550 De Maisonneuve Blvd. W.

Monday - Friday
9 a.m. - 5 p.m.

Mailing address
Access Centre for Students with Disabilities
1455 De Maisonneuve Blvd. W.
Room GM 300.00
Montreal, Quebec, H3G 1M8

Related office

Loyola Exam Centre
AD-130 (see map)
7141 Sherbrooke St. West

514-848-2424, ext. 4562


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