What should students understand by the end of the module?
- Skillful communication requires speaking with awareness of one’s purpose and its relation to the needs and goals of the listener
- Strong communicators assess the needs of those around them and adapt their words, tone and gestures accordingly.
- Effective communicators explore and engage with multiple perspectives to take informed, reflective action.
By the end of this module, all students will be able to:
- Clearly and confidently communicate a complex concept, process or feeling.
- Use a range of new media tools to communicate a message.
- Use content, language and non-verbal cues that meet the needs of the audience and setting.
- Employ active listening techniques.
- Set goals, purpose and outcomes for professional communications.
- Give and receive effective feedback in a professional context.
- Listen to, reflect on and evaluate another person’s point of view and respond appropriately.
