Concordia University



GPSC415 - Professional and Effective Email Writing

Writing emails is an essential part of everyday communication, and depending on your role, you may receive dozens, or even hundreds, of emails every day. If you want to be understood, it is critical that you learn and practice effective emailing in school, on the job, and in almost every aspect of your life.

In the digital world we are living in, time is the asset. Acquiring good email writing skills, can help ensure your message reaches your audience and that your audience is able to take action. Acquiring good email management skills, will also help demonstrate your professionalism and make better use of your time.

This workshop will present best practices in email writing and organization, within the Canadian work culture. Students will have the opportunity to discuss these best practices and participate in several email writing and critiquing activities.

Learning Objectives

At the end of this workshops, participants will be able to:
1. Define some best practices in writing an effective email
2. Identify common components of an email and the appropriate context in which to use them
3. Compare good to poor email examples to draw a better understanding of email composition
4. Explain different tools that can be used to manage group emails
5. Discuss time management issues related to emails and how to overcome them
6. Practice effective writing strategies for communicating professionally via email.

Leaders Information

This workshop is led by Antonio Crespo.
Antonio is a passionate learner, a lover of the skies, and an enthusiast of human behavior studies. He holds two bachelor degrees, BSc Aeronautical Sciences and BSc Social Sciences (Sociology, Political Science), and a Master degree in Computer Science. Throughout more than 25 years working with the Armed Forces and the Aviation Industry, he was assigned to several technical, military, managerial, executive and diplomatic positions, which includes a mandate in one of the specialized United Nations organizations. As a researcher, he has been actively working with Artificial Intelligence for the last eleven years. Antonio is currently conducting two AI related research projects, the first one targeting machine learning and sustainable development, and the second one focusing on aircraft automation and autonomy. He is also a Graduate Science Teaching and Learning Fellow, within a Concordia CTL program aimed at the enhancement of STEM learning processes.

This workshop is not scheduled at this time.

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