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Leadership and Management Skills

Credit: Emily Gan

Overview

Developed in collaboration with university faculty and industry leaders, this course delivers best-in-class training using case studies, trends and best practices. Executive learners will meet and network with at least 15 stakeholders as the course prepares them to lead teams, resolve conflicts, and drive organizational change. This program is offered in partnership with the Institut de Leadership.

Details

Format

In person

Fee

$6,500 CAD  plus tax

In-person location

Ottawa

Language

English

Start date

February 25, 2026

Accreditation

Certificate

Who should attend 

  • Managers and executives from public, private, and not-for-profit organizations
  • Senior directors of small and medium-sized enterprises (SMEs)
  • Entrepreneurs, owners and managers of SMEs
  • Emerging entrepreneurs
  • Professionals who want to develop their leadership skills

Key takeaways

  • Apply strengths-based management to maximize individual and team potential
  • Master communication in high-stakes environments
  • Mobilize and coach staff to unlock performance
  • Enhance your emotional intelligence and influence across stakeholders
  • Build resilient and engaged teams

Course structure

This 6-day course unfolds over two weeks in Ottawa.

  • Understand what a strength is
  • Know how to identify the strengths of your customers/staff
  • Carry out the steps to develop the use of your strengths at work
  • Get acquainted with the various ways to implement strength-based management in real environments

  • Communicate your vision and its expected outcomes clearly and strategically
  • Enhance both your oral and written presentations to be more effective and persuasive
  • Learn to prepare for a presentation to be delivered to colleagues, supervisors, clients or the board of directors
  • Explore and practice different approaches and techniques for data selection and visualization
  • Stand out and improve your chances of impressing and influencing your audience

  • Develop collaborative relationships, mobilize and coach employees
  • Increase your team’s performance level
  • Stimulate and support your employees in achieving their objectives
  • Develop strong leaders within your organization
  • Inspire and lead in difficult times
  • Constantly increase the engagement and productivity of your team
  • Create a mobilizing work environment for your team
  • Acknowledge the importance of recognition for greater organizational performance
  • Understand the fundamental characteristics of positive recognition
  • Thoroughly implement these practices within your organization

  • Learn advanced emotional intelligence and personality decoding tools to maximize the performance and commitment of each team member
  • Provide strategies to mobilize, influence and persuade through advanced techniques of effective communication and the language of influence
  • Understand the impact of perceptions, values and beliefs
  • Strengthen listening, questioning and constructive feedback skills

  • Learn to successfully influence various stakeholders in your organization
  • Gain acceptance of your requests from top management and partners
  • Acquire the best strategies to become an effective player in your organization
  • Learn techniques to create strategic alliances that last over the long term
  • Assert your ideas and rally various stakeholders around your projects
  • Become a strategic and ethical actor in your organization
  • Exert influence in complex situations

  • Define team performance factors
  • Learn about the “8 Practices for Building a Successful Team”
  • Compare a “name-only” team vs. a “real team”
  • The steps to starting my team
  • Understanding team members

  • Identify team and individual aspects to productivity
  • Distinguish between organizational and individual factors
  • Create a culture that optimizes contribution: “feedback” vs. “feedforward”
  • Create a favourable “social desirability” dynamic

  • Become aware of your emotional intelligence
  • Improve your soft skills
  • Develop your self-awareness
  • Develop your social radar to adapt to others
  • Develop positive and sustainable interpersonal relationships
  • Exercise your leadership to promote better well-being and performance

Program leaders

Led by a mix of senior academic practitioners and industry leaders.

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