Concordia's web conferencing service is a convenient solution for online meetings, thesis defense, job interviews, guest speakers, training, and more. With this service, users can access a virtual meeting that allows one-on-one and multi-point web conferencing sessions.
Basic self-serve licence:
- One-on-one web conferencing with no time limit
- 3 to 100 participant web conferencing sessions with a time limit of 40 minutes
Licensed features (available upon request):
- 3 to 300 participant web conferencing sessions with no time limit
Webinar event licence:
- Webinar event with up to 500 participants with no time limit.
Note: The webinar feature delivers one-way video and audio to the audience with chat-based communication for the participants.
Who can use it?
Active faculty and staff can access the service through the Concordia web conferencing portal.
How much does it cost?
There is no cost associated with this service.
Refer to the Equipment loan & rental page if on-site technical support or equipment loan is required.
How to get it
- All active faculty and staff have access to a self-serve account online via the Concordia web conferencing portal by signing in with an active Concordia netname and password.
- If you require additional on-site support or equipment, complete and submit the web conferencing request form.
A virtual meeting is not a physical location - it is a communications solution that allows participants from multiple locations to connect video systems, desktop computers, tablets, and mobile devices in real time for the purpose of holding meetings, presentations, and collaboration sessions.
Yes, the web conference service provides multi-layer protection which includes secure data centers, infrastructure, media handling & encryption, and application-level security.
Sir George Williams Campus
Please note: Other departmental rooms have some Webconference feature, please refer to your departmental administrator to know more.
There is also portable Webconference equipment that is available to loan in the service centres.
The minimum requirements for a device to use this system are:
- An internet connection (wired, wireless, 3G, or 4G/LTE)
- Speakers and microphone if audio is being used
- A webcam or HD webcam if video is being used
Supported operating systems:
- Mac OS X with MacOS 10.7 or later
- Mac OS 10.6.8 (Snow Leopard) with limited functionality
- Windows 10
- Windows 8 or 8.1
- Windows 7
- Windows Vista with SP1 or later
Supported tablets and mobile devices:
- Surface PRO 2 running Win 8.1
- Surface PRO 3 running Win 10
- iOS and Android devices
- BlackBerry devices
- Windows: IE7+, Firefox, Chrome, and Safari5+
- Mac: Safari5+, Firefox, Chrome
- Linux: Firefox, Chrome
You can access your basic account by signing into the Concordia web conferencing portal using your Concordia netname and password. The account allows for an unlimited number of web conferencing sessions from one device to another for an unlimited time as well as an unlimited number of web conferencing sessions with up to 100 participants for a maximum of 40 minutes at a time.
- Sign into your account at https://concordia-ca.zoom.us using your Concordia netname and password.
- Download the client (available for PC, MAC, and mobile devices) from https://concordia-ca.zoom.us/download.
- Launch the downloaded application.
- Choose the function that best fits your needs - join a meeting (to access a meeting that is in progress) or sign in (to schedule or host a meeting).
Mobile users can download the mobile application directly to their device by visiting the app store (iTunes, Google Play Store, etc.) and searching for the 'Zoom' application.
If you are using Outlook, you can download an add-on to easily create your virtual meeting:https://zoom.us/client/latest/ZoomOutlookPluginSetup.msi
By default, all meeting participants are muted when they initially join the meeting.
The meeting host has the ability to mute/unmute participants manually or change meeting settings to allow participants to unmute themselves.
The meeting host is often referred to as the “chair”. The meeting host has overall control, including the ability to mute/unmute other participants and disconnect other users.
The web conference service provides the ability to communicate with up to 100 external and internal participants with full interoperability. Skype for Business is designated for internal Skype to Skype communication. If you wish to communicate with other Concordia Skype for Business users, Skype for Business is the most suitable platform. If you wish to communicate with external participants who have room-based videoconferencing systems, desktop videoconferencing, or a computer with microphone and camera, Concordia’s web conference service is the platform to use.
Skype provides a free Skype to Skype video communication service with adequate quality. Concordia’s web conference service provides the ability to communicate with up to 100 participants with full interoperability.
The most important factors when comparing Skype to Concordia’s cloud-based web conference service is the call quality and support. Concordia's IT department is unable to support or guarantee a successful meeting for users who have chosen Skype.
Although both services are dependent on internet quality, the current Skype infrastructure does not provide the sound and video quality expected via cloud-based web conferencing services.
To begin using the web conference service, you will need to create your account at https://concordia-ca.zoom.us/ using your Concordia employee netname.
Once the account is created, fill in a web conference request form a minimum of 3 business days prior to the date of your thesis defense to request temporary access to additional licensing features (unlimited time period,100 participants, or webinar session).
If you don't know your employee netname or require assistance accessing your employee portal account, contact the Service Desk.