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Request support

Browse the list of Concordia's IT services to find FAQs, service descriptions, and documentation.

If you still need support or have an IT-related question, we're here to help!
Open a ticket with the Service Desk using one of our customized web forms. These forms help us gather the specific information we need to provide the quick support you're looking for.
Complete and submit the web form that best fits your needs from the options below.
You'll receive an automatic acknowledgement by email with your ticket number. You can use this email and ticket number to follow up on the progress of your request at any time.

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Support locations

Service Desk

The Service Desk supports all of Concordia's IT services.
Some services include: MyConcordia portal, wireless internet, Concordia email, netname accounts, Moodle, staff and faculty computers, and the Student Information System.

Mon-Thurs: 8am - 7pm

Fri: 9am - 1pm

514-848-2424 ext. 7613

Service Centres

Service Centres physical locations are closed. Please contact the Service Desk.

The Service Centres provide specialized support for classrooms, computer labs, AV equipment, wireless internet, and events.For information about Concordia’s Service Centre locations and hours, browse the options below:

For faculty-specific services, review the Service Centre locations below:

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