Concordia University

http://www.concordia.ca/content/concordia/en/it/support.html

Request support

Browse the list of Concordia's IT services to find FAQs, service descriptions, and documentation.

If you still need support or have an IT-related question, we're here to help!
Open a ticket with the Service Desk using one of our customized web forms. These forms help us gather the specific information we need to provide the quick support you're looking for.
Complete and submit the web form that best fits your needs from the options below.
You'll receive an automatic acknowledgement by email with your ticket number. You can use this email and ticket number to follow up on the progress of your request at any time.


Support locations

Service Desk

The Service Desk supports all of Concordia's IT services.
Some services include: MyConcordia portal, wireless internet, Concordia email, netname accounts, Moodle, staff and faculty computers, and the Student Information System.

Mon-Fri: 8am - 7pm

Hall building H-925

514-848-2424 ext. 7613

help@concordia.ca

Service Centres

The Service Centres provide specialized support for classrooms, computer labs, AV equipment, wireless internet, and events.
For information about Concordia’s Service Centre locations and hours, browse the options below:

Service Centre SGW: H-421
ext: 3435
Mon-Thurs: 8:30am-10:00pm
Fri: 8:30am-8:30pm
Consult the calendar for reduced holiday hours.
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Service Centre SGW: MB-S2.145
ext: 5998
Mon-Thurs: 8:30am-10:00pm
Fri: 8:30am-8:30pm
Consult the calendar for reduced holiday hours.
Street view of JMSB solar system
Service Centre SGW: FB-140
ext: 3646
Mon-Fri: 8:30am-6:00pm
Lab monitoring:
Sat-Sun: 10:00 a.m. - 3:30 p.m.
fb_building_SC
Service Centre Loyola: CC-207
ext: 3466
Mon-Thurs: 8:30am-9:00pm
Fri: 8:30am-8:30pm
Consult the calendar for reduced holiday hours.
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For faculty-specific services, review the Service Centre locations below:

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