Concordia University

Request support

Browse the list of Concordia's IT services to find FAQs, service descriptions, and documentation.

If you still need support or have an IT-related question, we're here to help!
Open a ticket with the Service Desk using one of our customized web forms. These forms help us gather the specific information we need to provide the quick support you're looking for.
Complete and submit the web form that best fits your needs from the options below.
You'll receive an automatic acknowledgement by email with your ticket number. You can use this email and ticket number to follow up on the progress of your request at any time.

Support locations

Service Desk

The Service Desk supports all of Concordia's IT services.
Some services include: MyConcordia portal, wireless internet, Concordia email, netname accounts, Moodle, staff and faculty computers, and the Student Information System.

Mon-Thurs: 8am - 6pm
Fri: 8am - 1pm

Hall building H-925

514-848-2424 ext. 7613

Service Centres

The Service Centres provide specialized support for classrooms, computer labs, AV equipment, wireless internet, and events.
For information about Concordia’s Service Centre locations and hours, browse the options below:

Service Centre SGW: H-421
Phone: ext. 3435
For a full list of operating hours, consult the calendar below.
Service Centre SGW: MB-S2.145
Phone: ext. 5998
For a full list of operating hours, consult the calendar below.
Street view of JMSB solar system
Service Centre SGW: FB-140
Relocated to: MB-S2.145
Phone: ext. 5998
Due to renovations, the FB Service Centre has been temporarily relocated to MB S2.145.
Service Centre Loyola: CC-207
Phone: ext. 3466
For a full list of operating hours, consult the calendar below.

For faculty-specific services, review the Service Centre locations below:

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