Concordia University

http://www.concordia.ca/content/concordia/en/it/services/hardware-software-provisioning.html

Computer hardware and software provisioning

Consultation and installation services are available for the purchase of computer equipment including desktops, portable computers, software, and smartphones. The service includes analysis of user needs, providing information about the current options, purchasing assistance, and installation.

Related policy: Policy on computer provisioning VPS-32


Who can use it?

All faculty and staff

How much does it cost?

Pricing for hardware and software varies. Consultation, implementation, assistance, and software installation is free of charge.

How to get it

  • To obtain consulting or installation services, submit a ticket.This is valid for all departments supported by the Service Desk. If your department has a designated IT technician or support team, contact them directly.
  • To purchase a standard computer, visit the Computer purchase page within the MyConcordia portal. The instructions on that page are for users with access to the Millenium application. If you do not have Millenium access, send the request to your departmental administrator.

Service availability

During Service Desk operating hours

Documentation

FAQ

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