Concordia University

http://www.concordia.ca/content/concordia/en/it/services/classroom-support.html

Loyola Campus reopens Aug. 24, power restored:

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Classroom information and support

Support of classroom technology (Crestron, projectors, classroom PCs) across both campuses including usage orientation and problem troubleshooting. See Documentation for information concerning the technology available in each classroom and instructions on how to use it.
Classroom bookings are completed by Academic Scheduling. This service is related solely to the IT Services and/or equipment within your pre-booked space.


Who can use it?

Faculty, staff, and anyone else who has authority to use the classroom equipment can request assistance.  

How much does it cost?

Classroom support for credit courses is free of charge. For non-academic bookings, consult the Equipment Loan and Rental
page.

How to get it

1. To request additional equipment in the classroom (overhead, document camera, etc.) or to have a technician make the integrated equipment available to you before the start of your class, submit a request form or contact the Service Desk.

2. To use and obtain access to equipment in classrooms, a key is required. Please visit the closest geographically located Service Centre to request a key.

3. For immediate classroom support, phone or visit the closest geographically located Service Centre for assistance over the phone or to have a technician dispatched to the classroom.

If your classroom has a designated classroom support team, please contact them directly.  

Service availability

Operation hours are in effect during the fall and winter semesters and are reduced at other times.  Check with local Service Centres for precise scheduling.

Detailed classroom specifications

FAQ

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