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Long distance service

Long distance capabilities can be added as a paid service to a basic phone plan, allowing the user to place long distance call from their on-campus location.

Related policy: Telecommunications policy VPS-31

Who can use it?

Faculty and staff.

How much does it cost?

There is a $25.00 service charge to add long distance capability to a phone that is not already enabled with long distance.

Long distance rates in North America:
Canada to Canada - $0.06
Canada to USA - $0.06

International rates:
For information on international rates, please submit your inquiry to the Service Desk.

How to get it

Service availability

24/7

Documentation

Within North America: 9 + 1 + area code + 7 digit phone number

Overseas: 9-011-country code – city code – telephone number

Calling card: 9 + calling card instructions

The Class of Service on your telephone determines your ability to dial long distance calls. The classes of service are:

1. Internal calls only

2. Local, toll-free and internal calls

3. Long distance access with authorization code, local, toll-free and internal calls

4. Long distance access, no access to the Bell Canada operator or 411, local, toll-free and internal calls

5. Long distance access, plus access to the Bell Canada operator and 411*, local, toll-free and internal calls

If you currently do not have long distance capabilities on your telephone and required this feature, or if you wish to make a change to your class of service, speak to your department's VoIP Coordinator.

NOTE: Long distance, 411 and Operator-assisted calls are charged to the department owning the phone.

 

FAQ

This is a feature that is managed by Voice Services. All requests for additional telephone services must be submitted to the Service Desk by your departmental VoIP Coordinator.

Within North America: 9 + 1 + area code + 7 digit phone number

Overseas: 9-011-country code – city code – telephone number

Calling card: 9 + calling card instructions

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