Shanjida Hossain is a licensed insurance broker and is in charge of performing risk analysis to evaluate insurance inquiries. She has 10 years of customer service experience and over five in insurance expertise and sales. The different positions she occupied within TD Insurance taught her to gain coherent thoughts in a reasonable, structured and business-like manner, while assuring customer understanding. TD Insurance, along with its affiliated insurance companies, is the largest direct response insurer, the national leader in group insurance and the fourth personal home and auto insurer in the country. Shanjida holds a BSc from UQAM.