TOOLS & RESOURCES

An online self-assessment tool guides users towards a better understanding of their own strengths and weaknesses.

A collection of over 7,500 non-academic courses ranging from IT operations, web development, leadership and management, marketing and project management and operations.

A handbook containing a series of fictional personas to help create empathy with different users during the course of a project or the design of a new service.

Report on a series of interviews, conducted in late April to early May of 2020, to identify Indigenous-specific challenges related to Concordia’s digital environment, and understand what Concordia’s main future priorities should be according to Indigenous students and faculty members.

Report on a series of interviews and small focus groups, conducted in February 2020, to provide insights into how our new students and employees experience our various touchpoints so that we can identify current and future opportunities to harmonize the overall user experience.

Summary report of the findings from the group discussions, individual interviews, and creative workshops during the first phase of the initiative.

Commissioned report casting an outward look at other digital strategies in complex organizations to help us understand what makes for a successful digital strategy.

Report on a short survey conducted in March of 2018 to gather students’ expectations and experiences of technology.