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FAQ

How can I get in contact with an EDML staff member?

The best option is by e-mail or telephone and it is very important to leave a message if you do not get a reply. See the contact page for further information.

I would like to work in the EDML facilities, what do I do?

See CON-EDML-003 and use CON-EDML-008.  All users must have first passed the Mandatory EDML Safety Quiz with a minimum grade of 100%. Following this and depending on your needs and availability of resource, you will need to have the proper docs and make an appointment with the suitable staff member.  See also FAQ’s below.

I Just want to perform a simple operation, cut, drill, etc… how can I do that? [Assuming I have already passed the EDML Safety Quiz and assuming you have suitable training per CON-EDML-010.]

See CON-EDML-003 and use CON-EDML-008.  For jobs with less than 3 steps, a user can use the small jobs work form in order to make a drawing and process plan all in one. Once filled out and corrected, the user can contact the appropriate staff member to schedule an appointment.

How can I have a part made for me?

See CON-EDML-003 and use CON-EDML-008. Note additional information may be required for Rapid Prototype and Laser Engraver work.  Contact the Engineer in Residence (EIR) to schedule.

Why do I need a drawing?

A technical drawing is the most concise, detailed and professional way to communicate your needs.  Complete drawings eliminate miscommunication and establish one set of clear requirements. See examples and refer to text(s) and ANSI Y14.5.

I don’t understand where to start with tolerances…I don’t care, just make it.

Tolerances are the most significant detail on a technical drawing. The only reason your part might work is because of the proper selection of tolerances.  They affect function but ALSO affect the COST, TIME and TECHNIQUE used to manufacture your part.

Can you just cut this for me, it’s simple and fast?

See CON-EDML-003 and use CON-EDML-008.  Note : all work to be done in the EDML must be approved by the EIR.  Note 2: Supporting documentation (drawing, work release, etc) will always be required. Note 3: mini process sheets exist and hand sketches on APPROPRIATE title blocks MAY be accepted IF complete. Note 4 : Incomplete or poor quality work will be refused indiscriminately. See examples.

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