Xiaodan Pan
Associate Professor
Faculty: John Molson School of Business
| Phone: | (514) 848-2424 ext. 5569 | |
| Email: | xiaodan.pan@concordia.ca |
Expertise:
Retail Operations, Service Operations, Digital Technology, Disaster Management, retailer operations, service operations, digital technology, disaster management
Language(s) spoken:
English
Professional associations:
Ph.D.
Dr. Xiaodan Pan, an academic scholar and industry veteran, joined John Molson School of Business at Concordia University in 2018. She holds a Ph.D. in Supply Chain Management from the University of Maryland (UMD). Her diverse educational portfolio also includes an M.Eng. in Logistics and Supply Chain Management from the Massachusetts Institute of Technology (MIT), an M.Sc. in Management Science from Queen’s University, and an M.Eng. in Transportation Planning and Management from Dalian Maritime University.
Before her academic career, Dr. Pan gained valuable experience over a decade in the petroleum industry. Her extensive professional background encompasses areas such as logistics operations, global sourcing, supplier management, project management, and corporate strategy. She played a crucial role in establishing and developing numerous corporate regulations, transportation contracts, evaluation criteria, and strategic alliances in the realm of logistics and supply chain management.
Dr. Pan's research leverages business analytics to enhance societal well-being, especially the operations of businesses in the retail and service domains. Her primary research areas include: 1) consumer behavior, 2) retail strategies, 3) technological innovations, and 4) last-mile delivery. She investigate these domains given societal challenges, including:1) economic fluctuations, 2) natural disasters, 3) public health emergencies, and 4) societal inequalities.
Her work has been published in leading logistics and supply chain management journals, including Production and Operations Management, Journal of Business Logistics, and International Journal of Physical Distribution and Logistics Management. Her research has been funded by respected institutions such as the Social Sciences and Humanities Research Council of Canada (SSHRC) and the Fonds de recherche du Québec– Société et culture.