Hello to all AEM users,

The university is closed until March 30, so we'll all be working from home until at least March 27. The UCS web team is focused on supporting COVID-19 communications: For this reason, all other project timelines will be re-evaluated. We will do our absolute best to get to every project as quickly as possible during this unconventional time.

Should you require support, please make your request through the EasyProjects “Web Request” or Web Help/Support” forms as you would normally. Should you require urgent support, please email webcoord@concordia.ca and your request will be handled as quickly as possible. Please note: emailing individuals on the web team during this hectic time will cause delays for your request. We are asking everyone to follow standard protocol and utilize the central email (webcoord@concordia.ca) only.

AEM is a secure platform that can be accessed only from the campus network. To access it from off campus, please install the Virtual Private Network software "FortiClient," available on the MyConcordia portal.

IITS has helpful information on connecting from home, as well as other resources for collaboration. Should you need any help with the VPN or other technical aspects, please contact the Help Line at help@concordia.ca.

Stay safe everyone!
UCS web team