Concordia University

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GPLD146 - Managing People's Performance

In this workshop, participants will learn basic principles to manage performance. Managing people involves recognizing their strengths, assigning tasks accordingly, providing constructive feedback and managing performance issues. Through brief lectures and hands-on exercises, participants will be introduced to each of these concepts.


Learning Objectives



At the end of this workshop, participants will be able to:
1. Recognize that management techniques should be adapted to the people they are leading
2. Identify ways to facilitate goal attainment
3. Provide feedback that is impactful
4. Apply some basic guidelines to deal with performance issues effectively



Leaders Information


This workshop is led by Antonio Crespo.

Antonio Crespo is a passionate learner, a lover of the skies, and an enthusiast of human behavior studies. He holds two bachelor degrees, BSc Aeronautical Sciences and BSc Social Sciences (Sociology, Political Science), and a Master degree in Computer Science. Throughout more than 25 years working with the Armed Forces and the Aviation Industry, he was assigned to several technical, military, managerial, executive and diplomatic positions, which includes a mandate in one of the specialized United Nations organizations. As a researcher, he has been actively working with Artificial Intelligence for the last eleven years. Antonio is currently conducting two AI related research projects, the first one targeting machine learning and sustainable development, and the second one focusing on aircraft automation and autonomy. He is also a Graduate Science Teaching and Learning Fellow, within a Concordia CTL program aimed at the enhancement of STEM learning processes.

This workshop is not scheduled at this time.

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