New graduate students
Phase 4: Starting your first term
Find key tools and support — and start university with confidence
Explore these essential tools and platforms to ensure a smooth start to your term.
Connecting to campus Wi-Fi
You may need to configure your device or operating system to use the university's wireless network.
My CU Account
My CU Account is where you will register for courses, update your personal information, access your academic requirements report, view your exam schedules and see your grades after each term. It is also where you will be able to view your tuition and other fees.
You can also find quick access to your computer accounts and passwords. Navigate to My CU Account, select the Personal tab and click on Computer accounts & passwords.
Office 365
You can activate your Concordia email account, which will give you free access to the Office 365 suite of tools, as of the first day of class.
Moodle
Moodle is where your professors share their course outlines, along with other class materials. Once the term begins, be sure that all the classes you're taking show up in your Moodle account. You may not see your courses in Moodle until the first day of each of your classes.
eConcordia
If you are registered for eConcordia classes, you will need to activate your eConcordia account. You can access your classes on the first day of term as of 2 p.m.
Udemy
Access a collection of over 4,000 online courses for free at Udemy. Courses ranging from IT operations, web development, leadership and management, marketing, project management and operations.
Useful apps
Downloading the following apps onto your phone can help you stay connected.
- The Concordia app is an easy way to view your courses, check your grades and consult the shuttle bus schedule.
- The Guardian app helps keep Concordians safe and inform students of any system outages.
- Drip7 is a fun-to-use tool for learning about cybersecurity.
- Keep track of your health insurance. International students, see how to use the Medavie Blue Cross app.
- Access your Moodle courses on your phone with the Moodle app.
Useful links
Once the term begins, monitor your waitlisted courses and swaps carefully. Make sure you know and understand the DNE and DISC deadlines.
Waitlist
You may have joined the waitlist for a class. As other students adjust their schedules at the beginning of term, you may automatically be enrolled in the waitlisted course. If you had set up the swap function, you'll also automatically drop another course. Review the swaps you set up to make sure they still fit with your plans.
Withdrawing from a course
The DNE deadline (which stands for Did Not Enter) is the date by which you can officially withdraw from a course without having to pay for it. If you drop a course before this deadline it won’t appear on either your student record or official transcript.
Discontinuing a course
If you want to drop a course after the DNE deadline, you can, as long as it's before the DISC deadline (short for Discontinued). While it won't affect your GPA (grade point average), discontinuing a course will result in a DISC notation on your student record and official transcript. You will also need to pay the tuition fee for the discontinued course.
Deciding to stop attending a course is not the same as dropping a course. If you do not drop a course, and simply stop doing the coursework and participating, you will receive a failing grade.
Useful links
Paying your tuition fees on time means no late fees and no library or registration holds.
Paying tuition fees
Fall tuition is due September 1 and the final payment deadline is September 30. Winter tuition is due January 1 and the final payment deadline is January 31. Summer tuition is due May 1 and the final payment deadline is May 31.
You can pay your tuition fees by online banking, pre-authorized debit, credit card or using CIBC International Student Pay.
You can see the breakdown of your tuition fees in your Student Centre. You're automatically enrolled in Concordia student health insurance, which is included in your fees.
International payments
Use CIBC International Student Pay to pay your tuition and school fees directly online in your home currency and get access to digital payment methods and e-wallets, with over 130+ payment currencies supported, access to the most competitive exchange rates and no transfer fees.
Questions?
If you have questions about your tuition fees, you can contact the Birks Student Service Centre.
To report a problem with the tuition rate applied to you, get in touch with the Quebec Residency team.
Useful links
Orientation is a great opportunity to get to know new people. You can even join sports teams, fitness classes and social activities for Concordia students.
Orientation
Orientation and student-led events are an excellent way to meet other new students from your Faculty and across the university. You will discover all of the amazing student groups and learn about ways to get involved. Whatever your interests, there's something for you.
Sports
Concordia has more than 200 intramural sports to choose from; you can join an intramural e-Sports team to meet new people. You can also stay active with online group fitness classes offered by Recreation and Athletics, which are free for Concordia students.
Other opportunities
More opportunities to connect: Regular social events organized by the International Students Office and the Otsenhákta Student Centre; the Welcome Crew student mentors, and Homeroom Grad Pod, who can offer advice on adapting to university life. You can also browse the Student life pages to find more ways to get involved.
Keep track of what's happening on campus in the student events tab of the Student Hub.
Useful links
If you have any documents left to submit, now is the time to do it.
- If your offer letter included a request for an official transcript from your final term, send it to the Concordia admissions office as soon as possible.
- If you're an international student, be sure you've uploaded your immigration documents (Quebec Certificate of Acceptance (CAQ), Study Permit, passport) to your Student Centre as soon as they are available.
Useful links
Feeling overwhelmed, confused or simply in need of some practical advice? Peer and professional staff in advising, academic support and physical and mental health are here for you.
Student mentors
Connect with our student mentors from the Welcome Crew. They are knowledgeable current students who are happy to share their experience and help you find the information you are looking for.
GradProSkills
GradProSkills is a hub for campus resources tailored for Graduate students. This service offers free workshops, events and online tools to support your academic success and professional development. Participating in GradProSkills activities augments you grad school experience, expands your network and prepares you for the next phase in your career.
Other student services
The Student Success Centre can help you cultivate strong time management and study skills as well as support your personal and career development. Health and Wellness focuses on your mental and physical health and if you are finding your transition to Concordia more challenging than anticipated, there are mental health suppport services available to you.
Assistance
Your Graduate Program Director, supervisor, or Graduate Program Assistant can lend assistance with course planning and your program and degree requirements. For questions about your coursework, you can always contact your professors by email. Professors also host virtual office hours, which are a chance to discuss your assignments and learn more about their expectations of you in the class.
Individualized support
Connect with the first-year support counsellor for one-on-one help with the transition to university life, including academic challenges, career direction, social connections and personal development.
Student-Supervisor framework
Having a good relationship with your supervisor is key to a successful graduate journey. If you and your supervisor agree, you should complete the voluntary Student and Supervisor Framework to help manage your working relationship and expectations.
Help with policies and procedures
Birks Student Services Centre is also a fantastic resource for help with university policies and procedures.
Loyola Campus support
If you're on the Loyola Campus, drop by Loyola Landing, your all-in-one student services stop.
Having technical difficulties?
If you're having trouble, you can always contact the Instructional and Information Technology Services (IITS) service centre.
Useful links
Missed something in an earlier phase?
Ask a question
No matter where you are in the process of becoming a Concordia student, we're ready to help.