Key Request Information
We have a new online key request form!
Before you get started...
Be sure to have the following ready:
- Your Concordia ID number
- The room number(s) for the key(s) you are requesting - you may now request up to 4 keys per form!
- Your authorizer's name and contact information
IMPORTANT: Requestors cannot authorize their own key requests.
If you are not sure who your authorizer is, ask your Department Administrator or contact Key Control with your department name and the building/room numbers you are requesting: keyctrl@concordia.ca
When you are ready to make your request, click on the Key Request Form link on this page. Fill out all required fields and click on Submit. A message will appear on your screen indicating that your request has been successfully submitted.
You request is then sent to your authorizer for approval, and then to Key Control for processing. All Loyola campus key requests will be forwarded to the Loyola Campus for processing and pick up.
The processing of keys can take 5-15 business days.
When your key is ready for pick up:
You will receive an email indicating where you should pick up your key (NEW LOCATION! Please take note of your key pick up location and time in the key ready email). When picking up your key, you will be required to show your Concordia ID card, a valid driver's licence, health card or passport.
For SGW campus key request inquiries, please contact: keyctrl@concordia.ca
For Loyola campus key request inquiries, please contact: loy.keys@concordia.ca
For the SGW Campus:
Please fill out a new Key Authorization Validation form, including all individuals in your department that may authorize key requests. You must have at least two authorizers per department.
Once the form is complete, please email it to: keyctrl@concordia.ca
Authorization Validation Form - Key Requests
For the Loyola Campus:
Please contact: loy.keys@concordia.ca
Would you like to have a key ring made that can be signed out from a Security checkpoint by individuals designated by your department? Or would you like to change the keys on an existing ring?
See our Key Ring Checklist here to find out how!
For Loyola Campus key rings, please contact: loy.keys@concordia.ca
Key Management System for JMSB Keys (MB Building)
Key Requests for JMSB continue to be made on the myconcordia.ca portal under the Auxiliary Services section. Watch this short video to see how it's done:
Access Card Requests
For all access card requests, please contact Security at sgw.accesscard@concordia.ca.
Contact Us
The Key Control office on campus is currently closed, however, we are still available to contact as follows:
By email: keyctrl@concordia.ca
By phone: 514-848-2424 ext. 4842
Business hours: 9am-5pm
