Key Request Information
Before you get started
Be sure to have the following ready:
- Your Concordia ID number
- The room number(s) for the key(s) you are requesting - you may request up to 4 keys per form
- Your authorizer's name and contact information
IMPORTANT:
Requestors cannot authorize their own key requests.
If you are not sure who your authorizer is, ask your Department Administrator or contact:
For SGW campus requests: keyctrl@concordia.ca
For Loyola campus requests: loy.keys@concordia.ca
FAQs
After you fill out and submit the online key request form, a message will appear on your screen indicating that your request has been successfully submitted. You will also receive an email confirmation of your request.
Your key request is then automatically sent to your selected authorizer for approval, and then to SGW or Loyola Key Control for processing.
The processing of keys can take 5-15 business days.
When your key is ready for pick up:
You will receive an email indicating where you should pick up your key (Please take note of your key pick up location and time in the key ready email).
When picking up your key, please bring one of the following pieces of photo identification with you:
- Concordia ID card
- A valid driver's licence
- A valid health card
- Passport
For SGW campus key request inquiries, please contact: keyctrl@concordia.ca
For Loyola campus key request inquiries, please contact: loy.keys@concordia.ca
For the SGW Campus:
Please fill out a new Key Authorization Validation form, including all individuals in your department that may authorize key requests. You must have at least two authorizers per department.
Once the form is complete, please email it to: keyctrl@concordia.ca
Key Authorization Validation Form
For the Loyola Campus:
Please contact: loy.keys@concordia.ca
Would you like to have a key ring made that can be signed out from a Security checkpoint by individuals designated by your department? Or would you like to change the keys on an existing ring?
Consult the Key Ring Process here.
For Loyola Campus key rings, please contact: loy.keys@concordia.ca
Key Management System for JMSB Keys (MB Building)
Key Requests for JMSB can be made online. The link is also on Carrefour's My CU Account page. Watch this short video to see how it's done:
Access Card Requests
For all access card requests, please contact Security at sgw.accesscard@concordia.ca.
Contact Us
The Key Control office is now open:
Monday to Friday, 8am-4pm*
*The office is closed daily for lunch from 12noon-1pm
Office Location:
GM Building, 11th Floor, 1550 boul. de Maisonneuve W
Email: keyctrl@concordia.ca
Phone: 514-848-2424 ext. 4842
