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Digital Privacy Management for SMEs

The world has gone digital. Are you protected?

With such a massive amount of personal information being exchanged and leveraged across the internet every day, and with such a huge volume of online interactions occurring, privacy management is fast becoming a core skill requirement for any leader. Digital privacy and security are crucial concepts that are continually overlooked by organizations, but ignoring these issues can have real consequences, including seriously affecting their bottom line.


This course is designed to provide participants with knowledge about the management of digital privacy in today’s society, from the dual perspectives of the suppliers and consumers of online personal information (PI). Individual users of internet-based systems and platforms are today’s suppliers of the basic raw material that the Internet supply chain delivers – their PI.  The consumers of this PI are commercial organizations of all types as well as governmental and non-profit organizations, who collect, aggregate, analyze and leverage PI for the legitimate pursuit of their commercial, economic, social and other goals. This certification responds to the growing demand for privacy-aware professionals in many types of roles and organizations – public, private or governmental, large, medium or small.


  • Assess the principal protection measures for users’ own digital PI when using the internet
  • Identify the methods by which internet connected personal devices, systems, technologies and online platforms enable the overt and covert collection of personal information
  • Identify the principle applicable Canadian and international legislation for the protection of privacy that regulates the use of PI by the private and public sectors
  • Consider and describe the ethical implications of the use of PI by organizations engaged in online marketing, data analytics and AI

Who will benefit?

  • Managers, directors and executives
  • Individuals seeking careers as privacy and/or data protection officers


Corrine Charette

Corrine Charette 
Senior Fellow, Concordia University

Corinne Charette is currently Senior Fellow at the John Molson School of Business. Before her retirement from the federal public service, Corinne was Senior Assistant Deputy Minister for the Department of Innovation, Science and Economic Development Canada (ISED) leading the Spectrum and Information Technology & Telecommunications sector and was also ISED’s Chief Digital Officer. She has held many senior roles in both government and the private sector including as the Chief Information Officer of the Government of Canada, a position she held for six years. Corinne was also the CIO of FINTRAC, Canada’s financial intelligence unit. Corinne’s private sector experience included being the CIO for Transat A.T., a Partner in KPMG Consulting’s e-Business practice and a Senior Vice-President for Internet retail banking at CIBC. Corinne is an engineering graduate from Concordia and was awarded an honorary doctorate from Concordia in 2011. Corinne currently is a board member of the SAAQ (Société de l’assurance automobile du Québec) and of ENCQOR 5G.


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