Trust is one of those “catch-all/rhetorical” terms that is often used (and abused), but rarely understood or pragmatically dealt with in the workplace. Everyone knows what happens to a relationship with a loved one (child or spouse) when trust is broken. Read more

Emotions are sometimes “self-induced.” It starts with our values and beliefs—beliefs about something, someone, or even ourselves. These influence what goes through our mind—our thoughts—which in turn strongly impact our emotions. This can be seen as the “neural conversation” constantly happening between our brain’s prefrontal lobes and the amygdala. Ultimately... Read more

Coaching and leadership development have one thing in common: they usually both begin with the employee’s best intentions. Whether it’s following an annual performance evaluation, during the planning of a career transition, or simply as part of an ongoing learning and development effort, an employee will typically establish his/her “skill gaps,” also known as “development areas” or “growth opportunities,” and then... Read more