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Job description

Candidates will receive an email confirmation when submitting their application online. However, only candidates selected for interviews will be contacted. Please allow one (1) working day from the time you send in your application to receive an email confirmation.


ENROLMENT SERVICES

ACADEMIC SCHEDULING ANALYST (P1998)


Posted on: February 6, 2020
Deadline: February 19, 2020
Grade: 10

Scope

Reporting to the Manager, Course Registration, Examinations & Academic Scheduling, the incumbent participates in the planning, development and maintenance of the academic course schedule. He/she acts a primary resource in scheduling and has a decision-making role in managing Office of the Registrar space.

Primary responsibilities

  • Analyze, schedule and authorize academic booking activities; coordination with other University unites for prioritizing, planning and booking in Office of the Registrar space.
  • Create the academic scheduling using scheduling software; create queries, analyze data and make recommendations to improve scheduling optimization.
  • Provide Office software user training to other members of the office.
  • Provide classroom data and options for classroom relocations during emergency situations that arise.
  • Prepare data for scheduling and space needs, analyze results and resolve scheduling conflicts.
  • Coordinate with facilities management and Hospitality Concordia for access to rooms for repairs and for other room bookings made at the University.
  • Analyze impact of rooms affected and ensure classes are relocated in close collaboration with Faculties.
  • Maintain accurate information around Office of the Registrar classrooms, based on room characteristics and room availabilities.
  • Participate in exam related activities during final exam periods.
  • Participate in university committees and meetings related to academic scheduling, rooms, facilities planning, and exams.

Requirements

  • Bachelor’s degree with one to two years of related work experience in a high-stress environment, customer services related field.
  • Prior experience, preferably in an educational setting such as the Office of the Registrar, an academic department, or similar.
  • Good knowledge (Level 4) of spoken and written English in order to communicate effectively and to draft correspondence, documentation, and reports; good knowledge (Level 4) of spoken French.
  • Very good knowledge of Microsoft Excel for data analysis, good knowledge (Intermediate Level) of Word for documentation creation.
  • Ability to analyze and interpret data, querying. Attention to detail.
  • Ability to meet expectations in a fast paced and dynamic customer oriented environment.
  • Excellent interpersonal and communication skills in order to deal sensitively with individuals.
  • Excellent organizational skills in order to effectively organize work and set work priorities in a high volume environment under time constraints; able to multitask.
  • Aptitude to work in a high stress service-oriented environment as both a member of a team and independently.
  • Ability to work outside normal operating hours during peak periods; overtime required during peak periods.

Salary

$60,338.07 - $72,067.29 per annum

Union/Association

CUPEU

Interested applicants must submit a curriculum vitae with a covering letter by February 19, 2020. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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