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ACADEMIC SCHEDULING ANALYST (P1998)
Deadline: February 19, 2020
Reporting to the Manager, Course Registration, Examinations & Academic Scheduling, the incumbent participates in the planning, development and maintenance of the academic course schedule. He/she acts a primary resource in scheduling and has a decision-making role in managing Office of the Registrar space.
- Analyze, schedule and authorize academic booking activities; coordination with other University unites for prioritizing, planning and booking in Office of the Registrar space.
- Create the academic scheduling using scheduling software; create queries, analyze data and make recommendations to improve scheduling optimization.
- Provide Office software user training to other members of the office.
- Provide classroom data and options for classroom relocations during emergency situations that arise.
- Prepare data for scheduling and space needs, analyze results and resolve scheduling conflicts.
- Coordinate with facilities management and Hospitality Concordia for access to rooms for repairs and for other room bookings made at the University.
- Analyze impact of rooms affected and ensure classes are relocated in close collaboration with Faculties.
- Maintain accurate information around Office of the Registrar classrooms, based on room characteristics and room availabilities.
- Participate in exam related activities during final exam periods.
- Participate in university committees and meetings related to academic scheduling, rooms, facilities planning, and exams.
- Bachelor’s degree with one to two years of related work experience in a high-stress environment, customer services related field.
- Prior experience, preferably in an educational setting such as the Office of the Registrar, an academic department, or similar.
- Good knowledge (Level 4) of spoken and written English in order to communicate effectively and to draft correspondence, documentation, and reports; good knowledge (Level 4) of spoken French.
- Very good knowledge of Microsoft Excel for data analysis, good knowledge (Intermediate Level) of Word for documentation creation.
- Ability to analyze and interpret data, querying. Attention to detail.
- Ability to meet expectations in a fast paced and dynamic customer oriented environment.
- Excellent interpersonal and communication skills in order to deal sensitively with individuals.
- Excellent organizational skills in order to effectively organize work and set work priorities in a high volume environment under time constraints; able to multitask.
- Aptitude to work in a high stress service-oriented environment as both a member of a team and independently.
- Ability to work outside normal operating hours during peak periods; overtime required during peak periods.
$60,338.07 - $72,067.29 per annum
Interested applicants must submit a curriculum vitae with a covering letter by February 19, 2020. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.
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