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Job description

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DEAN OF STUDENTS OFFICE

SERVICE ASSISTANT, SEXUAL ASSAULT RESOURCE CENTRE (C1767)


Posted on: February 10, 2020
Deadline: February 21, 2020
Grade: N/A

Note

This posting represents a full-time one-year contract position.

Scope

Reporting to the Manager, Sexual Assault Resource Centre’s (SARC), the incumbent acts as a first contact source of information for internal clients regarding University regulations and guidelines for services and responsibilities that fall under the mandate of SARC; provides information and front-line services to internal clients and visitors; is responsible for maintaining the smooth running of the day-to-day operations of the office, and the planning and scheduling of the Centre’s education program for the Concordia community.

Primary responsibilities

  • Welcome internal clients and visitors to the SARC centre and provide information, referrals and assistance to the appropriate resources; maintain an up to date calendar of SARC weekly and monthly activities and events.
  • In the absence of the Manager, maintain the basic office operations and provide continuity of services; provide internal clients and visitors with appropriate information on services both internally and externally.
  • Provide office and clerical support to staff and volunteers; assist in coordinating, monitoring and participating in special events and projects as well as coordinating and scheduling the delivery of SARC’s educational program.
  • Assist the Manager in seeking out new student workers and volunteers including publicizing job postings, reviewing applicants and notifying hires; supervise student workers and volunteers and coordinate their work schedules, assist with providing daily tasks for student workers and volunteers.
  • Assist staff and volunteers in filing, drafting letters, documents, reports, presentations, promotional materials, social media and website content.
  • Enter, compile summarize and report data for statistical and evaluation purposes; ensure that student workers and volunteers enter stats after drop-in centre shifts, compile feedback forms and focus group data for the evaluation of trainings, workshops and programs.

Requirements

  • Diploma of Collegial Studies (two year pre university DEC) and two to four years of related work experience; previous work experience with individuals who have experienced sexual violence desirable.
  • Experience working in a post-secondary environment and/or in a fast-paced, developing Centre assets
  • Familiarity with the issue of sexual violence.
  • Sensitivity to concerns of people who have experienced sexual violence as well how this impacts their partners, friends and family members.
  • Demonstrated approachability and composure.
  • Good knowledge (Level 4) of spoken and written English in order to communicate effectively with students, staff and faculty; basic knowledge (Level 3) of spoken French.
  • Good knowledge (Intermediate Level) of Word, basic knowledge of Excel and PowerPoint; knowledge of SIS an asset.
  • Excellent organizational, interpersonal and communication skills with the ability to deal sensitively with individuals.
  • Aptitude to work in a service-oriented environment as both a member of a team and independently.
  • Ability to work outside normal operating hours for special events.

Salary

$45,751.00 - $54,383.00 per annum

Union/Association

N/A

Interested applicants must submit a curriculum vitae with a covering letter by February 21, 2020. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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