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GINA CODY SCHOOL OF ENGINEERING AND COMPUTER SCIENCE (GCS) – AITS
SYSTEM ADMINISTRATOR -INTERMEDIATE (P2697)
Deadline: August 12, 2020
Reporting to the Manager, Client Technologies, the incumbent works as part of a team to deploy and support IT systems and services ensuring that these systems are secure, reliable and adhere to all relevant institutional standards.
- Resolve server and service problems reported by the University community and provide effective remedies.
- Implement operating system and application updates and upgrades, including applying patches.
- Ensure smooth system(s) operation which includes systems monitoring and performance tuning activities.
- Provide guidance and training to other IT support staff (e.g. Service Desk)
- Maintain and support in-house systems.
- Maintain awareness of server and other infrastructure technology and software; recommend assimilation of potentially useful products or services into supported product line.
- Install new server and infrastructure software; ensure systems are secure and reliable and collaborate with clients to define and implement operational procedures (maintenance windows, backup schedules, monitoring software).
- Evaluate users’ current hardware and software implementations and recommend appropriate improvements.
- Assist in the selection and purchase of server and infrastructure hardware and software.
- Assist in producing documentation.
- Offer onsite support for client computers in offices and laboratories whenever needed.
- Bachelor’s degree in Computer Science or in a related field and two to four years of relevant experience.
- Excellent knowledge of and experience installing, configuring, optimizing and securing server systems such as Linux (RHEL), Microsoft Windows Server, Microsoft IIS, Apache Web Server.
- Excellent knowledge of and experience working with authentication, communications and collaboration systems such as Microsoft Exchange (email), Microsoft Lync and Microsoft Active Directory; excellent knowledge of and working experience with network protocols (e.g. DHCP, DNS)
- Experience working within ITIL (or equivalent) framework (Incident Management Change Management, Release & Deploy Management, Problem Management).
- Excellent knowledge of and experience working with VMware or other server virtualization platforms.
- Experience working with network devices as well as server and PC hardware (e.g. RAM memory, disks).
- Good knowledge (Level 4) of spoken English to give and understand detailed explanations and descriptions and basic knowledge (Level 3) of written English to prepare short and routine correspondence.
- Ability to work independently and as part of a team.
- Demonstrated analytical and problem-solving capabilities, with highly developed interpersonal and communication skills; dedicated to providing exemplary customer service.
$72,783.89 - $86,940.11 per annum
Interested applicants must submit a curriculum vitae with a covering letter by August 12, 2020. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
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