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GRADUATE SERVICE TEAM ASSISTANT (P4775)
Deadline: September 26, 2019
Reporting to the Supervisor, Undergraduate and Graduate Service Teams, the incumbent maintains graduate student records and performs the assessment and follow-up of graduation applications.
- Evaluate graduation applications and determine whether the applicant has satisfied all requirements to obtain a certificate, diploma or degree.
- Update and maintain the advisement report on the SIS.
- Interpret and validate decisions on internal documents from various sources; update the graduate student record using the Student Information System (SIS) and correct errors that are identified, including admission-based data.
- Respond to requests and resolve issues for graduate students, School of Graduate Studies, the Faculties, staff and external institutions; refer students to appropriate source as required.
- Confer with academic departments and the School of Graduate Studies with regards to student record and graduation related matters.
- Build graduate Independent, Interuniversity (INTU), Visiting and Exchange student programs, correct and adjust deferred admission requests, process registration, transfer credits, withdrawals, change of concentrations, leaves, etc.
- Verify that all supporting documents required for a graduate student’s file are obtained and readily retrievable.
- Perform other duties in support of the operation of the unit.
- Diploma of Collegial Studies (2 year pre-university DEC) and two to four years of related work experience.
- Good knowledge (Level 4) of spoken and written English in order to communicate effectively with students, staff and faculty; basic knowledge (Level 3) of spoken French to respond to general inquiries.
- Basic knowledge of Word (to create and update documents) and Excel (to filter and sort data).
- Excellent interpersonal and communication skills with the ability to deal firmly but politely with students and other concerned parties.
- Ability to multitask and work under pressure with frequent interruptions.
- Keen attention to details.
- Sensitivity to students’ concerns.
- Aptitude to work in a service-oriented environment as both a member of a team and independently.
*Please note this is a Pay Equity designated position PE247-14A and that the associated salary range is $25.27 to $30.00 per hour
Interested applicants must submit a curriculum vitae with a covering letter by September 26, 2019. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.
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