Concordia University

Job description

Candidates will receive an email confirmation when submitting their application online. However, only candidates selected for interviews will be contacted. Please allow one (1) working day from the time you send in your application to receive an email confirmation.



Posted on: August 28, 2019
Deadline: September 11, 2019
Grade: 8*


Reporting to the Department Administrator, the incumbent provides administrative support to the Undergraduate Program Director by providing program information and clarification of procedures and policies to the undergraduate students, potential students, faculty, staff and others.

Primary responsibilities

  • Draft correspondence and other documents for the Undergraduate Program Director; assist with the processing of student requests.
  • Maintain files and databases on undergraduate students; monitor student progress, bringing to the attention of the Undergraduate Program Director any student issues.
  • Organize and maintain database and filing system for current, graduated, withdrawn students in Economics.
  • Organize orientation sessions for new students, remove registration blocks, track course enrolments and new student admissions.
  • Notify Department members of upcoming events, display announcements of seminars, post advisors’ schedules; manage the undergraduate bulletin boards, set up rooms and technical equipment for events and seminars and ensure equipment operates properly.
  • Send notices of class cancellations to Enrollment Services.
  • Prepare supporting documentation for the Undergraduate Programs committees, including preparation and distribution of agendas, scheduling of meeting, recording and distribution of minutes.
  • Organize and order all undergraduate textbooks on line for the Department including desk copies and course packs; liaison with publishers; distribute textbooks to faculty.
  • Coordinate the undergraduate exams and deferred exams; liaise with the Examinations Office and resolve exam conflicts.
  • Keep copies and forward student requests, change of concentration, honors forms, etc.
  • Book accommodations for visitors
  • Arrange advising sessions for new and current students; analyze student problems and direct them appropriately.
  • Perform other duties in support of the unit.


  • Attestation of College Studies and two to four years of experience in an academic office environment or related field, including previous experience working with students.
  • Knowledge of the University’s academic regulations and procedures desirable.
  • Excellent analytical, organizational, interpersonal and communication skills, with the ability to work effectively under pressure in a fast-paced environment.
  • Good knowledge of spoken and written English (Level 4) to provide detailed information and prepare correspondence; basic knowledge of spoken French (Level 3) to respond to basic information requests.
  • Good knowledge (Intermediate level) of Word and Excel; familiarity with Concordia’s Student Information System (SIS) an asset.
  • Ability to work independently as well as part of a team.


*Please note this is a Pay Equity designated position PE236-14A and that the associated salary range is $28.62 to $34.04 per hour.



Interested applicants must submit a curriculum vitae with a covering letter by September 11, 2019. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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