Concordia University

Job description

Candidates will receive an email confirmation when submitting their application online. However, only candidates selected for interviews will be contacted. Please allow one (1) working day from the time you send in your application to receive an email confirmation.



Posted on: December 20, 2018
Deadline: January 14, 2019
Grade: N/A


This posting represents a five (5) year full-time contract position.


Reporting to the Chief Communications Officer and working in close collaboration with the Director, Institutional Communications, the incumbent plays a pivotal role in managing, protecting and elevating Concordia University’s reputation, particularly as it relates to issues that carry significant reputational risk, by being a strategic partner to various stakeholders on communications strategies with the media.

Primary responsibilities

  • Lead the development of the University’s communications strategies related to issues and crisis management, acting as a key advisor to the University’s leadership team. Recommend strategies and tactics to address issues facing the University and provide direct support and advice to members of the leadership team who speak to the media.
  • Act as media spokesperson for the University on diverse and highly charged issues and situations,
  • Develop and execute internal and external communication strategies that mitigate the risks to the University’s reputation.
  • Ensure that the University maintains strong relationships with key media in the face of issues or crises; handle all requests from internal and external student media and educate student reporters by providing extensive background information,
  • Identify issues of interest to the student media and organize media briefings on the subject; identify the appropriate administrators to address the issue and prepare them accordingly.
  • Examine the first stages of a developing issue or crisis, offer early insights and intelligence support to the Director, Institutional Communications and the Chief Communications Officer.
  • Provide issues-related media relations advice to colleagues in the faculties and administrative units.
  • Scan news, websites and social media on a regular basis to identify potentially significant issues and monitor issues as they develop.


  • Bachelor’s degree in communications or journalism or in a field relevant to the primary responsibilities and at least seven years of experience in advising CEO/senior leaders on issues management.
  • Knowledge of Concordia University or the post-secondary education sector desirable.
  • Demonstrated experience in a large public-sector institution addressing complex issues with multiple stakeholders.
  • Strong background in developing new communications strategies to suit communications needs of complex environments.
  • Advanced knowledge and understanding of current and emerging requirements and practices in communications.
  • Very good knowledge (Level 5) of spoken and written English and French.
  • Ability to digest and translate complex and often sensitive information.
  • Demonstrated skill in managing relationships and requests (including those from senior members of the organization) with tact, diplomacy and persuasion.
  • Proven ability to make well-considered and sustainable decisions rapidly, to multi-task and to work under pressure.
  • Strong interpersonal skills with the ability to work effectively with a wide range of individuals and constituencies in a diverse community.
  • Good knowledge (intermediate level) of Word, Excel and PowerPoint.


per annum



Interested applicants must submit a curriculum vitae with a covering letter by January 14, 2019. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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