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UNDERGRADUATE SERVICE TEAM ASSISTANT (P1788)
Deadline: September 9, 2019
Reporting to the Supervisor, Undergraduate and Graduate Service Teams, the incumbent performs the assessment and follow-up of graduation applications and maintains undergraduate student records.
- Evaluate graduation applications and determine whether the applicant has satisfied all requirements to obtain a certificate or degree including the identifying of potential candidates for graduation prizes; update the advisement report on the Student Information System (SIS) as required.
- Review and update the student record using the SIS and correct errors that are identified.
- Ensure that all supporting documents required for an undergraduate student’s file are obtained from the appropriate sources and are collated in a readily retrievable and approved standard format in a timely manner.
- Respond to requests from undergraduate students, faculty and staff; refer students to appropriate sources as required.
- Confer with academic departments with regards to undergraduate student record and graduation related matters.
- Compute the Final Graduation Grade Point Average and the Assessment Grade Point Average for students, faculty and staff.
- Build Undergraduate Independent, Visiting and Exchange student programs; process Interuniversity (INTU) courses, late registration, DNEs, DISCs and program withdrawals, etc.
- Process documents related to graduation and/or letter requests in accordance with established guidelines; including coding on SIS, barcoding the documents and preparing them for scanning.
- Perform other duties in support of the operation of the unit.
- Diploma of Collegial Studies (two year pre-university DEC) and two to four years of related work experience.
- Good knowledge (Level 4) of spoken and written English in order to communicate effectively with students, staff and faculty; basic knowledge (Level 3) of spoken French to respond to general inquiries.
- Basic knowledge of Word (to create documents) and Excel (to filter and sort data).
- Excellent interpersonal and communication skills with the ability to deal firmly but politely with students and other concerned parties.
- Ability to multitask and work under pressure with frequent interruptions.
- Keen attention to details.
- Sensitivity to students’ concerns.
- Aptitude to work in a service-oriented environment as both a member of a team and independently.
*Please note this is a Pay Equity designated position PE247-14A and that the associated salary range is $25.27 to $30.00 per hour
Interested applicants must submit a curriculum vitae with a covering letter by September 9, 2019. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.
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